Description
Specific responsibilities include :
- Performs a variety of maintenance and technical support on installed products and equipment
- Troubleshoots, diagnoses, and resolves malfunctions of a moderately complex nature
- Determines when products should be upgraded or replaced
- Communicates information that requires some explanation or interpretation
Skills / Qualifications / Physical Requirements :
- Must have a valid driver’s license
- Able to bend or stand at least 80% of the time; must be able to maneuver in and out of a shallow 3' deep pit used to position self safely under cars
- Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning
- Capable of working any day of the week including Sundays and work in hot / cold weather conditions
- Must be able to lift up to fifty (50) pounds
- Basic computer skills : ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system
- Exceptional customer service skills
- Where applicable : ability to obtain a state-issued inspector’s license is preferred
- Attention to detail
- Ability to communicate clearly and effectively with customers and team members
- Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals
- Motivated self-starter who is willing to work independently and with teams
LI-DNI
DBHVOL
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