Medical Office Assistant (MEDA / MOA)

University Plaza Family Practice provides comprehensive primary health care to our established patient panels. Our collegial team includes four family doctors and four MOAs, as well as allied health professionals including a registered nurse, pharmacist, social worker and mental health consultant through the Victoria Primary Care Network. We pride ourselves on providing exceptional care for our patients and a positive work environment for our team.

Position available March 2, 2026. Working hours will be 8 hours shifts on Tuesday, Thursday and Friday each week. This is a 12 month maternity leave contract, although there may be opportunity for ongoing employment upon completion of the initial 12 month contract.

Please submit your resume by February 17, 2026.
No phone calls please. Selected applicants will be contacted directly for interview.

Summary

As a Medical Office Assistant, you play a pivotal role in ensuring the smooth and efficient day-to-day operations of our family practice. With a strong service orientation and exceptional communication skills, you coordinate patient care with professionalism and empathy. We are seeking friendly, compassionate and people-oriented individuals to be part of our team.

Responsibilities

• Welcome patients to the clinic and register them in the computerized electronic medical records system
• Show patients into exam rooms, weigh patients, apply BP monitor, etc.
• Answer phones in a professional, efficient and courteous manner
• Restock rooms with medical supplies as needed and operate the autoclave (training will be provided)
• Manage MSP, third-party and private billings. Ensure completion of paperwork and client forms in an accurate and timely fashion
• Collaborate with healthcare professionals to ensure smooth office operations and effective communication
• Process patient care tasks using the MedAccess electronic medical records system
• Additional MOA duties as required to ensure smooth and efficient clinic operation

Qualifications

• Medical office experience with a strong understanding of electronic medical records
• Proficient in administrative tasks and front desk operations
• Familiarity with multi-line phone systems and effective communication skills
• Knowledge of medical terminology
• Strong organizational skills to manage office workflows efficiently

Job Types: Part-time, Temporary
Contract length: 12 months

Pay: From $ per hour

Expected hours: 24 per week

Benefits:

• On-site parking
• Paid time off

Ability to commute/relocate:

• Victoria, BC V8N 3E2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you available Tuesdays, Thursdays and Fridays between the hours of 8 am and 5 pm?
• Do you have any experience using MedAccess EMR system?
• Are you fluent in written and spoken English? Are you currently legally able to work in Canada?

Education:

• Secondary School (required)

Experience:

• medical office/clinic: 1 year (preferred)

Licence/Certification:

• Medical Office Administration certificate (preferred)

Location:

• Victoria, BC V8N 3E2 (preferred)

Work Location: In person