Software Developer

Software Developer

Requisition #2440907 Job LocationCanada-British Columbia-Burnaby Job StreamInformation Technology Job TypePermanent, Full-Time Number of Positions1 Start Date of Employment ASAP Posting Date29-Dec-2025 Travel RequiredNot Required Educational RequirementsCollege Diploma Languages RequiredEnglish Job Description

About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and / or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

Perks

• Work-life balance with flexible working hours of 7 hours per day, Monday to Friday (i.e., 35 hours per week).
• Paid vacation starts at 3 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; these benefit premiums are 100% paid by PBC.
• Company pension contributions after 1 year of service.
• Education allowance up to $1,000 per calendar year.
• Onsite gym, cafeteria, and access to virtual doctors / counsellors 24 / 7 via our Employee Family Assistance Program!

About the Position

Job Summary

Under the broad managerial direction of the Assistant Manager / Manager and as an active member of a self-organized work team, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value. Provides subject matter expertise in program, and systems analysis, design and implementation to the team through the application of the software development life cycle, industry standards and best practices, and individual proficiency levels with PBC’s systems. Evaluates new and enhanced vendor products and contributes to internal knowledge databases. To support the team, may perform duties of the Business Systems Analyst and QA Analyst as determined through team collaboration. May receive and respond to off hours trouble calls. Maintains required proficiency levels in technical skills and core competencies consistent with the established framework for the position and pursues continuing self-development associated with the rapid pace of change within the industry.

Job Duties

Self-Organized Work Team Member

1. As an active member of a self-organized work team and through group cooperation, shared processes and team problem solving, collaborates collectively in the planning, design, testing, execution and delivery stages of technology-driven products and services that meet the needs of the business and deliver value by :

Technical Software Systems Specialist

2. Provides program and systems analysis, design and implementation expertise to the team in the design and delivery of technology-driven products / services through the application of the software development life cycle, industry standards and best practices, and individual proficiency levels with PBC’s systems by :

3. Provides technical support to technology-driven products and services currently operating in a production environment to respond to and troubleshoot production support incidents within target service level objectives, correct software defects and ensure continuing functionality by reconstructing history, reviewing specifications and user procedures, analyzing data sources for integrity issues and identifying system interdependencies. Predicts user and business impacts, evaluates priorities and implements the best fix to resolve functionality problems within time, cost and other resource constraints.

4. May receive off-hours trouble calls and coordinates and / or performs troubleshooting and recovery response through remote access.

5. Evaluates new and enhanced vendor products and makes recommendations to the team and business stakeholders for purchase and incorporation into the business environment.

6. Contributes to internal knowledge repositories to ensure resource information on all technology that has an interface with business products / services is current and accurate.

Additional Technical Functions Assigned Through Team Collaboration

7. Perform any or all duties of the Business Systems Analyst and may perform QA Analyst duties as determined through team collaboration, which do not affect the rating of the core functions of the Developer job.

General Team and Department Support

8. Through continuous learning initiatives, maintains up to date knowledge of system design concepts, development tools, design / build and deployment methodologies, security requirements, operating systems, business products / services within PBC’s environment and their relationship to technology-driven solutions, general technology trends and other information related to the provision of development services.

9. Conducts ongoing review of technical materials related to changes in in-house products / services from a technology perspective, and those originating through cloud services management. Conducts online research and participates in information exchanges with colleagues and technical contacts, including membership in technology resource groups.

10. Participates in semi-annual disaster recovery exercises by conducting regression testing for specific business applications in consultation with Data Base Administrators and members of the disaster recovery team.

11. Performs other assigned duties related to the provision of development services and team operation which do not affect the rating of the job.

Qualifications :

2 year diploma in computer systems technology such as BCIT’s Computer Systems Technology (CSIT) with program options in Technical Programming (or equivalent program) which in addition to technology courses includes foundational courses in :

Additional courses related to one or more areas of technical specialization (equivalent to one year or 15 credits)

Software testing courses equivalent to :

Formal training leading to certification in Agile practitioner level skills and knowledge (eg SAFe Practitioner course (14 hours) or equivalent industry-recognized Agile course(s)

Demonstrated critical thinking skills gained through the successful application of problem solving methods such as problem analysis, logic and judgement

Minimum 5 years in business application development in a project team structure (medium size environment) with experience using a variety of application tools specific to the assigned area of operation and exposure to testing / quality assurance and business / systems analysis in a medium to large sized organization, working on medium to large scale projects.

Demonstrated understanding of :

Note :