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Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life—there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description
Key Responsibilities
Client Support and Crisis Intervention
- Complete intake interviews, assessments, and necessary documentation for clients entering the shelter.
- Provide immediate crisis intervention, risk assessment, and safety planning for women and children.
- Offer practical supports such as transportation vouchers, food, clothing, emergency funds, and referrals.
- Support children and youth, including those with special needs, through trauma-informed care and activity planning.
- Work collaboratively with community partners and internal programs to address clients' legal, housing, counseling, and health needs.
- Provide emotional support, information, and resources to women experiencing complex trauma, addictions, or mental health challenges.
Administration and Shelter Operations
Ensure intake forms, case files, and all documentation are completed accurately and confidentially.Maintain client activity logs, case notes, and service statistics.Conduct regular safety and security checks to maintain a safe shelter environment.Manage follow-ups with external agencies and referrals, ensuring clients receive necessary ongoing support.Participate in team meetings, case conferences, and collaborative planning for service delivery.Programs and Outreach
Engage in shelter and community-based programs that empower women and children, including group facilitation and resource referrals.Support specialized programs such as peer support, gender-diverse survivor services, and human trafficking initiatives.Participate in activities targeting boys and men to prevent GBV and promote healthy relationships.Assist with summer programs, including camp coordination and therapeutic activities for children residing in the shelter and the broader community.Qualifications
Enrolled in or completion of a post-secondary program in Social Work, Psychology, Women’s and Gender Studies, Child and Youth Work, or a related field.Experience working with survivors of GBV, IPV, trauma, or marginalized populations is an asset.Knowledge of trauma-informed, anti-oppressive, and harm reduction frameworks.Strong crisis intervention, risk assessment, and case management skills.Ability to work with diverse populations, including racialized communities, newcomers, gender-diverse individuals, and children exposed to trauma.Excellent verbal and written communication skills; ability to maintain confidentiality.Proficiency in Microsoft Office and documentation systems.Current CPR / First Aid Certification and Vulnerable Sector Screening (or willingness to obtain).Ability to work collaboratively in a team-oriented and fast-paced environment.Local Priorities Supported
Support for WomenSupport for Children and YouthSupport for Visible Minorities / Racialized CommunitiesSupport for Newcomers / RefugeesSupport for Persons with DisabilitiesWork Conditions
Fast-paced shelter environment, with a focus on crisis management and client care.Flexibility to work shifts, including evenings and weekends, as required.Reports To
Director
Company Commitment
The Salvation Army FLRC is committed to building an inclusive, equitable, and diverse team to better serve survivors of GBV and their families.
Compensation
The target hiring range for this position is $18.14 to $18.14 with a maximum of $18.14. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
Seniority level
Entry levelEmployment type
Part-timeJob function
AdministrativeIndustries
Non-profit Organization Management#J-18808-Ljbffr