Learning & Development Specialist, Commercial Insurance

We put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are :

• Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
• Empowered with a sense of accountability and autonomy to take ownership of their work.
• Treated with respect and act with integrity by putting clients, colleagues, and community first.
• Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees.

Our employee owners have a vested interest and get to share in Acera Insurance’s success which they make possible.

Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance.

LOCATION AND STATUS

• British Columbia
• Full-time, permanent
• Annual Salary : $65,000-$85,000

Job Summary

Facilitate and / or organize in-house learning for new and existing Acera team members via, one on one instruction, group sessions and webinars;

incorporate a variety of presentation methods and applications to accommodate adult learning styles.

Responsibilities incIude, but are not limited to :

• Create and deliver training programs for Commercial Insurance; provide creative, effective instruction through-out the teams
• Coordinate schedules and all associated logistics, including facilities, communications with attendees
• Manage group training sessions with multiple learning styles
• Work with Team Leads to ensure training needs are full filled
• Support and contribute to the overall success of the Commercial Insurance department by identifying ways to continually improve learning opportunities
• Assess current and new staff ability to learn and training needs, adjusting training delivery based on their needs and design surveys to measure training effectiveness
• Work with new, existing employees, management and outside vendors to ensure exceptional training
• Various other tasks as assigned

Soft Skills & Qualifications

• Level 2 BC General Insurance Licence
• Strong interpersonal skills / strong team player
• Excellent communication, presentation and facilitation skills; must be friendly, clear and strong speaker
• Excellent time management and multi-tasking skills
• Problem Solver
• Ability to interact professionally and effectively with trainees, team leads, management and third party vendors
• Strong attention to detail
• Ability to travel and carry a valid driver’s license
• Knowledge / Advanced Skills of : Microsoft Office, EPIC and common Insurance carriers products / portals would be considered an asset
30+ days ago