Description
Our team and what we’ll accomplish together
TELUS Employer Solutions (TES) is a leading provider of HR Business Process Outsourcing (BPO) and innovative Talent Development solutions, with demonstrated experience delivering this suite of services to the public sector.
We deliver the expertise and technology to enable our customers to focus on HR strategy and support their core business.
Our core business is the delivery of fully integrated Human Resources, Payroll & Payroll related services, Employee Contact Centre & Application Management Services.
What you'll do
As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures on behalf of a public sector Hospital client in Ontario with over 3500 employees.
You will maintain accurate electronic position and employee files. As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner.
As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required.
As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation.
Responsibilities :
Timely, accurate execution of HR and payroll-related transactions on PeopleSoft HRMS and Recruitment Management System (Deltek).
This includes but not limited to : banking changes, name changes, updates to deductions, employment letters etc
- Assisting potential candidates and new hires through the reference checking process and ensuring all onboarding activities are completed
- Provides timely and consistent information in response to inquiries from team members, potential candidates, employees, vendors etc
- Completing various audits to ensure data integrity
- Completing various reports to be shared with various stakeholders
- Responsible for ordering office supplies
- Coordination of couriers and mail for the office
Qualifications
What you bring
- Proficiency with Microsoft Outlook, Word and Excel
- Attention to detail
- Strong written and verbal communication skills
- Detail-oriented and ability to work to tight timelines
- Excellent organizational skills and the ability to multi-task
Required Professional Designation / Certification :
- Degree or diploma in Human Resources
- Successful completion of CHRP certification preferred
Required Experience :
- 1-3 years of experience in Human Resources roles
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