Field Services Engineer - Relocation to Donnacona, Quebec
Our client a developer of the world’s only mass production direct-to-shape digital decoration solutions, is seeking a field service engineer for its Customer Service team.
Requirements :
- Experience with product support in the digital printing , Semi-Conductor , FPD or other relevant capital EQ industry - advantage
- B.Sc in Engineering , practical engineer ,or relevant technical studies - Must
- Proven Technical Hands On Machine servicing Experience at customer sites - Must
- End to end, high technical capabilities, and strong troubleshooting skills
- Self-learning capabilities, with ability to work in a team and alone under pressure.
- Excellent interpersonal skills, well organized and trustworthy
- Working in a Multi Cultural company Advantage
- Excellent English Skills
Responsibilities :
- Provide on-site Technical and Process support to the Machine & Customer.
- Be a focal point for the Customer's communication with the company.
- Train machine operators and maintenance staff
- Implement machine upgrades and FCOs (Field Change Order)
- Support the customer with on-going production and samples preparation.
- Open service calls and send reports on machine performance.
- Maintain machine’s on-site spare parts stock.
- Report to the company’s customer Services & Solutions VP.
The company is offering outstanding work experience, life-work balance, awesome professional and career opportunities and competitive compensation package!
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