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Bakestone Brothers
Quality Assurance SpecialistBakestone Brothers • Burnaby, BC
Quality Assurance Specialist

Quality Assurance Specialist

Bakestone Brothers • Burnaby, BC
30+ days ago
Salary
CA$22.00–CA$30.00 hourly
Job type
  • Full-time
Job description

Job Purpose

Develop, implement, and manage all quality-related documentation and training for the facility. Support Quality Assurance department with focus on received, in-process, and finished product quality.

Essential Functions

  • Participate in facility investigations to identify root cause of non-conforming material; maintain non-conforming material log and update as non-conforming material is held or released
  • Assist with supplier incident program
  • Conduct finished product sampling to aid in resolution of quality holds
  • Participate in cycle counts and inventory audits as needed
  • Work closely with QA Manager to investigate and resolve customer complaints
  • Review and track retained samples
  • Conduct line clearances and pre-op inspections as needed
  • Oversee label review process, i.e., new and updated labels, ensuring correct use in production
  • Monitor and track labeling process on production floor; troubleshoot labeling issues as they arise
  • Serve as QA department’s Alchemy Systems expert using creator to develop training, OPLs, etc.
  • Assist with preparing, documenting, and sending microbiological samples to third-party lab as needed
  • Partner with QA Manager in ongoing certification process for plant GFSI, Gluten-Free, RSPO, organic standards and others
  • Participate in all customer and GFSI audits as documentation subject-matter expert
  • Participate in facility internal audits
  • Complete new product specifications and line trials as needed
  • Create and manage all quality documents; update as needed
  • Assist with maintenance and audits of document control process
  • Review, file, and maintain all production QA documents
  • Update and maintain receiving documents including allergen matrix, GF Matrix, Organic Matrix to ensure current and correct information is available
  • Act as customer liaison for documentation: complete customer documents and forms as needed; provide customers with required documents, statistical reports, and certificates as requested
  • Manage incoming COAs; create and provide COAs to customers as requested
  • Work with plant teams to resolve documentation issues; conduct training as needed
  • Serve as backup within the QA department
  • Support food safety program, quality standards, and legality of manufactured products
  • Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies)

  • Minimum 2-year post-secondary education in a technical field or quality-related program or equivalent work experience; bachelor’s degree in a scientific field preferred
  • Prior quality assurance and document control experience preferred
  • Knowledge and experience in general food safety and quality programs; prior GFSI audit and FDA experience desired
  • HACCP certification required; PCQI certification preferred
  • Proficient with Microsoft Office Suite
  • Strong verbal and written communication skills; technical writing experience desired
  • Strong organizational skills with attention to detail, completeness, and accuracy
  • Strong analytical and problem-solving skills with the ability to collect data, establish facts, and draw valid conclusions
  • Self-motivated, quality driven, and capable of working independently with minimal supervision in a fast-paced environment

Salary Range: $22-30/hour

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Quality Assurance Specialist • Burnaby, BC

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