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Customer Engagement Coordinator #13008

Options Consulting Solutions
Toronto, Ontario, Canada
$49K a year
Full-time

CUSTOMER ENGAGEMENT COORDINATOR #13008

FULL-TIME

REMOTE

Salary up to $49K

Are you skilled in client service and supplier support?

Are you able to be a liaison between corporate partners and suppliers?

Are you passionate about inclusivity and supporting BIPOC-owned businesses?

The Company

Our client is a unique organization with a mission of enhancing inclusivity by bringing corporations and small businesses together.

They’re looking for an organized, service-oriented professional with a shared passion for diversity and equity to join them in their efforts.

If you thrive in a role where you can take initiative and help others, this role is for you!

Company Perks and Rewards

  • Compensation up to $49K
  • Hybrid Work Model
  • Supportive team culture
  • Focus on diversity and inclusivity
  • And more!

The Job!

In this role, you are the liaison between corporate partners and small businesses. You will :

  • Report to the Supplier Engagement Lead.
  • Manage supplier communications including phone calls and emails.
  • Answer and resolve supplier inquiries.
  • Organize supplier documents and information.
  • Follow-up on missing files, documents, or information for supplier records.
  • Build and maintain strong relationships with internal and external stakeholders.
  • Support event planning and coordination activities.
  • Assist with preparing event-related materials.
  • Review and interpret financial statements.
  • Other tasks as assigned.

What you bring to the job

The ideal candidate is a strong, detail-oriented relationship builder and self-starter with a strong skillset in administration and coordination.

You also have the following qualities :

  • Relevant post-secondary education
  • Experience in administration or coordination
  • Experience with client services and / or supplier support
  • Experience managing communications with over 500 clients / customers / etc.
  • Exceptional communication skills, both written and verbal
  • Strong interpersonal and relationship building skills
  • Strong organizational and time management skills
  • Accountability and ability to work independently
  • Sense of initiative and a proactive work ethic
  • Able to balance multiple tasks and priorities
  • Proficiency in MS Office programs
  • Experience with Salesforce would be an asset

Qualified job seekers are asked to apply with attention to Antoinette King. Reference #13008

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

You can also find more jobs that may be suited to you on the Options Consulting Solutions Indeed and pages. Follow us on Instagram and Facebook for job searching tips and other updates.

25 days ago
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