customer service manager - retail
- Education : College / CEGEP
- Experience : 5 years or more
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and / or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- Plan, organize, direct, control and evaluate daily operations
Health benefits
Health care plan
Financial benefits
Pension plan
Other benefits
- Free parking available
- Work Term : Permanent
- Work Language : English
- Hours : 35 hours per week
customer service manager - retail
Determine merchandise and services to be sold. Resolve issues that may arise, including customer requests, complaints and supply shortages. ...
customer service supervisor - retail
Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions. ...
Sr. Key Account Manager, Food Service/Small Format Retail
Facilitate alignment between customer service, supply chain, and account needs to ensure optimal service levels and customer satisfaction. We are seeking a dynamic Senior Key Account Manager – On the Go (OTG) to focus on nurturing and expanding our presence in the Single Serve channels, including Co...
customer service supervisor - retail
Resolve issues that may arise, including customer requests, complaints and supply shortages. ...
retail sales manager
Resolve issues that may arise, including customer requests, complaints and supply shortages. ...
Samsung Enterprise Sales Manager - Mobility
Work with the channel sales organization to identify the most suitable partners to deliver Samsung products and services to end customers, ensuring a positive and consistent and customer experience. Internally)build, maintain and grow relationships with key resources such as IT Key Account Manager t...
Neighbourhood Field Manager - Brampton/Mississauga
Customer service-oriented Teamwork and Collaboration, Adaptability and Initiative. Discuss with your Manager prior to applying for the position and have your manager’s approval. With the continued growth of our client Bell Canada and as one of their preferred partners OSL, a Bell Authorized Agent, i...
Client Account Manager
As a Client Account Manager in a 3PL Retail Marketing and Merchandising company representing one of the largest tech companies in the world, you'll be accountable for ensuring the client's needs are well prepared for and being met along with project management KPIs. Partner with cross-functional tea...
customer service supervisor - retail
Resolve issues that may arise, including customer requests, complaints and supply shortages. ...
Nespresso Field Manager
As a Nespresso Field Manager, you'll lead a team of Marketing and Training Representatives that are responsible for driving sales, increasing category share and brand awareness. Ensure outstanding Guest Service experience and product quality. Frequent field visits with District Managers and Demo Tea...