customer service supervisor - retail
- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Tasks
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
Supervision
3-4 people
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Team player
- Dependability
- Excellent written communication
- Ability to multitask
- Work Term : Permanent
- Work Language : English
- Hours : 35 to 40 hours per week
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