Job Description
WHAT'S THE JOB?
At our café, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team.
We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success.
Our Café is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!
As a Café barista , you’ll create an Experience for our customers through excellent service and expertly-crafted products.
You’ll be in an energetic store environment where you’ll have the ability to master your food & beverage craft, work alongside friends and meet new people every day.
A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer’s day.
True to Our Mission & Values, working together we can inspire and nurture the human spirit one person, one cup and one neighborhood at a time.
You’d make a great barista if you :
- Consider yourself a people person, and enjoy meeting others.
- Love working as a team and appreciate the chance to collaborate.
- Understand how to create a great customer service experience.
- Have a focus on quality and take pride in your work.
- Are open to learning new things (especially the latest beverage recipe!)
- Are comfortable with responsibilities like cash-handling and store safety.
- Can keep cool and calm in a fast-paced, energetic work environment.
- Can maintain a clean and organized workspace.
- Have excellent communications skills.
Qualifications
WHO ARE WE LOOKING FOR?
Basic Qualifications
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and / or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
Knowledge, Skills and Abilities
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
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