IT Support SpecialistSaltworks Technologies Inc • Richmond, Metro Vancouver Regional District, CA

IT Support Specialist

Saltworks Technologies Inc • Richmond, Metro Vancouver Regional District, CA

13 days ago

Job type

Full-time

Job description

IT Support Specialist

Saltworks Technologies is a global leader in advanced industrial desalination and lithium refining. Our innovative machines produce clean water from high-strength industrial discharges and refine lithium to support the energy transition. We offer meaningful and exciting work in a collaborative environment driven by innovation and problem-solving. Saltworks is a 2025 Fast50 Company and EY Entrepreneur of the Year award winner.

We are seeking an IT Support Specialist to provide hands-on technical support to employees and maintain the day-to-day operations of our IT environment. This role is ideal for someone who enjoys troubleshooting, working directly with users, and building strong technical foundations, with room to grow.

This is an onsite role at our office in Richmond, BC, with limited opportunity for remote work. You must be located in or be willing to relocate to the Lower Mainland.

Responsibilities

System Administration

Support and maintain Windows and Linux client systems, and assist with server administration under senior IT staff guidance.
Perform user and device administration within Microsoft 365 and on-premises Active Directory, including account provisioning and access changes.
Assist with hardware and software asset management across on-premises, cloud, and hybrid environments.

Network Security

Assist with the configuration and maintenance of networking components such as switches, VPN clients, and general connectivity.

Monitor, report, and document network or security-related issues or failures.

Escalate security or network concerns to senior IT staff as needed.

Technical Support

Provide technical support for end-users, including hardware, software, access, and connectivity issues.

Troubleshoot and resolve incidents and service requests in accordance with company policies and Service Level Agreements (SLAs).

Document issues, resolutions, and escalation steps within the ticketing system.

Escalate complex or infrastructure-related issues with clear documentation.

Project Support

Assist with system upgrades, migrations, and technology deployments.

Collaborate with the IT Manager on assigned project tasks, including execution and testing activities.

Support rollout and post-implementation validation.

Qualifications

3–5 years of experience in an IT support or systems support role.

A diploma, degree, or certificate in Information Technology or a related field.

Hands-on experience supporting users, devices, and systems in a Windows and Microsoft 365 environment.

Experience with user administration, device deployment, ticketing systems, RMM tools, and basic Active Directory tasks.

Experience supporting a corporate environment with 50+ users.

Strong troubleshooting skills with the ability to manage multiple tasks and priorities.

Clear written and verbal communication skills.

Preferred Qualifications

Exposure to scripting or automation tools such as PowerShell or Bash.

Familiarity with networking concepts such as DNS, DHCP, VPNs.

Interest in growing into a systems or infrastructure-focused role.

Relevant certifications (CompTIA, Microsoft, or equivalent) are considered an asset.

Why Join Saltworks?

We have an outstanding team that is passionate about innovation and solving key environmental challenges facing our planet. Join a team pioneering the future of water and lithium. Some of our customers include world-leading electric vehicle makers, semiconductor firms, mining companies, agriculture firms, and more!

Benefits

A collaborative and rewarding work environment.

Opportunities to advance technically or in leadership roles.

Medical, dental, and vision coverage, RRSP matching, life insurance, AD&D coverage, and an education allowance.

A culture that supports safety, innovation, learning, diversity, and teamwork.

Fun social activities and company events.

How to Apply

If you would like to be a part of a globally recognized team, please submit your resume (cover letters are not required). All applications are considered confidential.

Salary : $75,000 to $90,000 per year (negotiable based on experience, qualifications, and internal equity).

Location : 13800 Steveston Hwy, Richmond, BC V6W 1A8

#J-18808-Ljbffr

Create a job alert for this search

IT Support Specialist • Richmond, Metro Vancouver Regional District, CA

Similar jobs

Manager, IT Specialist

Crowe MacKay • Vancouver

Full-time

Crowe MacKay LLP is a vibrant team of Chartered Professional Accountants with eight markets across northern and western Canada. We believe strong relationships are the cornerstone to success and str...Show more

Last updated: 2 days ago • Promoted

IT Service Desk Analyst : Elevate User Support

Drax • Vancouver

Full-time

A leading energy company in Vancouver is seeking an IT Service Desk Analyst to provide top-notch customer service and support. Responsibilities include resolving IT incidents per service level agree...Show more

Last updated: 16 hours ago • Promoted • New!

Global IT Service Delivery Specialist

Seaspan Corporation • Vancouver

Full-time

A leading maritime services provider is seeking an IT Service Delivery Specialist to support tier 1 and 2 end-user issues across various locations including onshore and vessels.The role requires ef...Show more

Last updated: 2 days ago • Promoted

Strategic IT Solutions Reseller Partner

ATIA Ltd • Richmond, Metro Vancouver Regional District, Canada

Remote

Full-time

A multinational IT services provider is seeking partnership companies in Canada to find clients needing IT systems or web applications. Ideal partners should have a prebuilt client database and gene...Show more

Last updated: 7 days ago • Promoted

Temp Cantonese-Speaking Labor Support – Chinese New Year

Express Employment Professionals • Richmond, British Columbia, Canada

Temporary

Competitive (based on assignment).Cantonese-speaking temporary labor support staff.This is a great short-term opportunity for individuals looking for flexible work. General labor and warehouse suppo...Show more

Last updated: 15 days ago • Promoted

Information Technology Private Tutoring Jobs Delta

Superprof • Delta, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Compliance Specialist

Swim Recruiting • Vancouver, British Columbia, Canada

Full-time

Successful real estate finance and investment services firm with a great corporate culture! The team is fun-loving, tight-knit, friendly, and collaborative. SWIM has placed 11 people at this firm ov...Show more

Last updated: 3 days ago • Promoted

Sales and Benefits Specialist - WFH

HMG Careers • Richmond, British Columbia, Canada

Remote

Full-time

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

Last updated: 10 hours ago • Promoted • New!

IT Helpdesk & Network Support Specialist

Fortinet, Inc. • Burnaby

Full-time

A leading cybersecurity company is seeking an IT Specialist to ensure the secure operations of networks.You'll be responsible for providing technical assistance, resolving system issues, and mainta...Show more

Last updated: 16 days ago • Promoted

Information Technology Private Tutoring Jobs Richmond

Superprof • Richmond, Canada

Full-time +1

Last updated: 30+ days ago • Promoted

IT Support Specialist

Saltworks Technologies • Richmond, BC, CA

Full-time

Quick Apply

Last updated: 16 days ago

IT Helpdesk Specialist

Fortinet, Inc. • Burnaby

Full-time

Join the Fortinet team in anIT Specialistrole where you will be responsible for the secure operation and administration of our networks!. Provide technical assistance and support for incoming querie...Show more

Last updated: 16 days ago • Promoted

Sales and Benefits Specialist - WFH

HMG Careers • Delta, British Columbia

Remote

Full-time

Quick Apply

Last updated: 3 days ago • Promoted

Work From Home Full-Time Focus Group Participant

ApexFocusGroup • Delta, Canada

Remote

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Show more

Last updated: 30+ days ago • Promoted

Information Technology (IT) Support Technician

BRIGHTER STAFFING AGENCY • Vancouver

Full-time +1

Position : IT Support Technician.We are currently seeking an experienced IT Support Technician to join our growing team.As an IT Support Technician, you will be responsible for providing technical s...Show more

Last updated: 16 hours ago • Promoted • New!

Manager of Internal IT Audit

Burke Recruiting Inc. • Richmond, British Columbia, Canada

Full-time

Internal Audit | IT Risk, Cybersecurity & ERP Exposure.Up to 40% across Canada and the US.Our client is a large, complex organization with operations across North America and a growing Internal...Show more

Last updated: 8 days ago • Promoted

Senior Product Support Specialist (SaaS) - SOCi.ai

SOCi.ai • vancouver, bc, ca

Full-time

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced. Senior Product Support Specialist.The Senior Product Support Specialist wil...Show more

Last updated: less than 1 hour ago • Promoted • New!

IT Support Specialist Kanata, ON

LaBarge Weinstein LLP • Vancouver

Full-time +1

Administration Full Time Kanata, ON $60,000 - $70,000 CAD per year.The IT Specialist is responsible for independently managing the firm’s day-to-day technology support needs.As a solo onsite role, ...Show more

Last updated: 16 hours ago • Promoted • New!