DeveloperPantheon Inc • Regina, Division No. 6, CA

Developer

Pantheon Inc • Regina, Division No. 6, CA

2 days ago

Job type

Full-time

Job description

OpenText Developer and Support Analyst

The OpenText Developer and Support Analyst is responsible for providing break / fix support, system administration, development / enhancement, upgrades, patching, quality assurance, and technical documentation across the OpenText Content Management / Content Server, Extended ECM, and Process Automation / AppWorks platforms.

Responsibilities

Install, configure, and support OpenText applications
Perform application upgrades, patching, and migrations for OpenText environments.
Conduct day‑to‑day application administration.
Design, develop and maintain new applications, reports, templates, and workflows.
Troubleshoot and resolve issues related to performance, system failures, or technical errors. Identify root causes, work with vendors as needed, and implement quality solutions.
Collaborate with business and technical stakeholders to gather requirements and participate in solution design.
Modify, enhance, and create configurations or applications that meet business requirements while following design specifications, development standards, documentation practices, and quality guidelines.

Mandatory Education

A degree in computer science, software engineering, information systems, or a related discipline; or an equivalent combination of education and experience.

Formal OpenText training (including but not limited to) :

Formal OpenText Content Server developer / administrator training

Formal OpenText AppWorks developer / administrator training

Desired Education

OpenText Content Server Developer Certification

OpenText Content Server Administrator Certification

OpenText AppWorks Platform Developer Certification

OpenText AppWorks Platform Administration Certification

OpenText Archive Center Administrator Certification

OpenText Extended ECM for SAP Solutions Business Administrator Certification

OpenText Extended ECM for Microsoft Office 365 Certification

Microsoft Certified : Azure Fundamentals

Microsoft Certified : Information Security Administrator Associate (SC‑401)

Microsoft Applied Skills : Implement information protection and data loss prevention by using Microsoft Purview

Microsoft Applied Skills : Defend against cyberthreats with Microsoft Defender XDR

Microsoft Certified Azure Developer Associate

Microsoft Certified Azure Data Fundamentals and / or Oracle Database SQL Certified Associate

Certified Kubernetes Administrator (CKA)

Docker Certified Associate (DCA)

Mandatory Experience

Possess a minimum of 5 years' experience :

In a system administration IT role

Developing the OpenText Content Management / Content Server platform, including use of Content Server Web Services, REST APIs, and experience with workspaces, WebReports, and templates.

Designing low‑code solutions on the OpenText Process Automation / AppWorks Platform, including working with entities, business process models, and creating / editing artifacts such as lifecycles, connectors, and workflows.

Experience in all phases of System Development Lifecycle

Java or .NET development experience with good knowledge of Object‑oriented programming concepts

Experience creating and maintaining Windows / Azure PowerShell (Azure CLI, Bash) scripts

Developing with HTML, CSS, JavaScript(jQuery), and SQL

Configuring and managing web / application servers

Experience with Microsoft Azure

Knowledge of software development standards and best practice approaches

Exposure to Agile development methodology

Experience writing technical documentation.

Ability to perform multiple duties concurrently with attention to detail and quality.

Ability to prioritize and manage work.

Ability to proactively monitor and communicate for timely escalation of issues.

Ability to learn and apply new technologies quickly.

Excellent oral and written communication skills

Strong analytical and problem‑solving skills

Ability to work with a team as well as independently to complete deliverables within established timelines

Desired Experience

Content Server WebForms, Workflows, and ActiveView.

OScript development for Content Server

Supporting and administrating other OpenText products (Archive Center, OTDS, OpenText Intelligent Classification / Magellan Text Mining / Auto-Classification, OpenText Intelligence / Magellan BI & Reporting, etc.)

Supporting and administrating Knowledgemill for OpenText Email Management

Supporting and administrating GCI PowerTools for Documents

Supporting and administrating Invoice Capture Center, Imaging Enterprise Scan and Vendor Invoice Management

Information Protection and Compliance Administrator in Microsoft Purview

Maintaining Sensitivity Labels and Label Policies

Maintaining Data Loss Prevention policies

Maintaining Sensitive information types and trainable classifiers

Maintaining Microsoft Information Protection Scanner

Administering and supporting Microsoft Purview Insider Risk Management

Data Governance Administrator in the Microsoft Purview

Defining and implementing retention policies and retention labels in Microsoft Purview

Microsoft products

Supporting and administrating Autodesk product suite.

Supporting and administrating DocuSign product suite.

Containerization technologies such as Docker and orchestration with Kubernetes.

Developing modern full‑stack applications using React, Node.js, TypeScript, and Ruby on Rails.

Testing best practice knowledge

Creating and executing tests to ensure high product quality

Deliverables

Application configurations

Technical specifications and design documents

Operational guides

Upgrade guides

Installation guides

Deployment plans

System Reports

Disaster recovery procedures

KBAs (Knowledge Base Articles) related to common issues, FAQs, how to and workarounds for known issues

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Developer • Regina, Division No. 6, CA

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