Talent.com
Client Care Advisor
Client Care AdvisorHome Instead - Richmond, North Delta, and Surrey • Richmond, Metro Vancouver Regional District, CA
Client Care Advisor

Client Care Advisor

Home Instead - Richmond, North Delta, and Surrey • Richmond, Metro Vancouver Regional District, CA
6 days ago
Job type
  • Full-time
Job description

Overview

Client Care Advisor – Because You Were Made for Work That Matters

Job Type : Full-time | Monday – Friday with availability outside of regular office hours. Potential for a schedule from Tuesday–Saturday

Tired of jobs that don’t matter? Step into one that does.

It’s purpose-driven, people-powered work. It's showing up for seniors and families when they need someone to rely on. It's tough, fast-paced, deeply human—and incredibly rewarding. We’re Winjack Senior Services Inc., and we provide compassionate, relationship-based home care to seniors in Richmond, North Delta, and Surrey. Our head office is in Richmond, but our impact reaches far beyond it.

We’re looking for a confident, outgoing Client Care Advisor who’s not afraid to lead, coach, coordinate, and jump into the field themselves. If you’re the type of person who thrives on challenge, takes initiative, and truly cares about people—this could be your perfect fit.

What We Offer

  • Extended health and dental benefits
  • Competitive salary + bonuses
  • Paid time off and a team that actually encourages using it
  • Growth and leadership opportunities — we promote from within
  • A workplace culture that’s built on compassion, accountability, and laughter
  • Use of a company vehicle and or a mileage allowance

What You’ll Do – Big Picture

  • Be the bridge between families, caregivers, and clients—making sure everyone gets the support they need
  • Create thoughtful, personalized care plans that reflect each senior’s unique story
  • Match the right caregivers with the right clients, and back them up when things get tough
  • Roll up your sleeves and provide direct care when needed—because leadership isn’t just behind a desk
  • Be the go-to for quality checks, crisis-solving, family updates, and team coaching
  • Represent our company with heart and confidence when you recommend services and sign new clients
  • Help us grow—with new service offerings, stronger community connections, and team development
  • This Role is For You If You’re…

  • Outgoing, confident, and calm under pressure
  • The kind of leader who builds trust fast and follows through every time
  • Someone who wants to be hands-on, not stuck behind the scenes
  • Comfortable navigating care challenges, coordinating schedules, and coaching teams
  • Genuinely moved by the chance to improve someone’s life—and not afraid of the hard stuff that comes with it
  • Knows how to juggle competing priorities with ease
  • Tech-savvy and confident using digital tools, including scheduling and client care systems
  • A builder of strong relationships and communicates with clarity, empathy, and confidence
  • Poised to act with integrity and sound judgment—trusted to make fair, professional decisions
  • The type who thinks ahead and gets things done—daily, monthly, and long-term priorities stay on track
  • Qualifications

  • 3+ years of home care, healthcare, or senior services experience (leadership experience preferred)
  • Education in nursing, social work, healthcare, gerontology or related field is a plus
  • RN, LPN or HCA credentials are an asset
  • Valid driver’s license, reliable vehicle for home visits
  • Comfortable driving in Richmond, North Delta, and Surrey
  • Tech-savvy enough to manage scheduling and documentation platforms
  • Physically able to provide personal care, use lifts and conduct in-home visits
  • What You’ll Love About Working Here

    We’re not just building a care company. We’re building a culture. One where people show up, support each other, and have fun—even on the hard days. If you want to be part of something meaningful and make a difference in your community, apply today.

    Winjack Senior Services Inc. is an equal opportunity employer. Only shortlisted candidates will be contacted. Thank you for your time!

    #J-18808-Ljbffr

    Create a job alert for this search

    Client Care Advisor • Richmond, Metro Vancouver Regional District, CA

    Similar jobs
    Commercial Inside Sales Client Advisor

    Commercial Inside Sales Client Advisor

    Softchoice • Vancouver
    Full-time
    Select how often (in days) to receive an alert : .We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged...Show more
    Last updated: 9 days ago • Promoted
    Investment Advisory Client Services Associate

    Investment Advisory Client Services Associate

    BMO • Vancouver
    Full-time
    A major financial services provider in Vancouver seeks a Client Support Specialist to assist Investment Advisors in managing client relationships. The role involves scheduling client portfolio revie...Show more
    Last updated: 9 days ago • Promoted
    Client Advisor, Personal Insurance

    Client Advisor, Personal Insurance

    Insurance Brokers Association of BC • Vancouver
    Full-time +1
    As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. Encouraged to challenge the status quo and never...Show more
    Last updated: 9 days ago • Promoted
    Care & Repair Advisor

    Care & Repair Advisor

    Chanel, Inc. • Vancouver
    Full-time +1
    Care & Repair Advisor page is loaded## Care & Repair Advisorlocations : Vancouvertime type : Full timeposted on : Posted Todayjob requisition id : JOBREQ00107825 • •Location : • • CHANEL Oakridge Bo...Show more
    Last updated: 9 days ago • Promoted
    Inside Mortgage Advisor : Fast Closings & Client Wins

    Inside Mortgage Advisor : Fast Closings & Client Wins

    8Twelve Mortgage • North Vancouver
    Full-time
    A mortgage financing company in Canada is seeking an Inside Mortgage Agent to join their team.The ideal candidate will have a background in sales and be capable of managing client relationships wit...Show more
    Last updated: 4 days ago • Promoted
    Client Advisor

    Client Advisor

    LOUIS VUITTON • Vancouver
    Full-time +1
    Louis Vuitton is always looking for highly motivated Client Advisors with a passion for creating memorable experiences for our worldly clientele. Please note : employment eligibility for this role re...Show more
    Last updated: 24 days ago • Promoted
    Client Care Representative - OpenRoad Auto Group

    Client Care Representative - OpenRoad Auto Group

    OpenRoad Auto Group • Burnaby, British Columbia, Canada
    Full-time
    Position : Client Care Representative.Department : Client Contact Centre.We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or p...Show more
    Last updated: 30+ days ago • Promoted
    Client Advisor

    Client Advisor

    RBC • Vancouver
    Full-time
    This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking.A...Show more
    Last updated: 9 days ago • Promoted
    Insurance Advisor — Grow Your Client Relationships

    Insurance Advisor — Grow Your Client Relationships

    Westland Insurance Group Ltd. • Vancouver
    Full-time
    A leading insurance provider is looking for an Insurance Advisor in Vancouver, BC.This role involves promoting insurance products, building client relationships, and delivering exceptional service....Show more
    Last updated: 9 days ago • Promoted
    Client Advocate PCAP

    Client Advocate PCAP

    Seamar • Vancouver
    Full-time
    Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing,...Show more
    Last updated: 9 days ago • Promoted
    Client Experience Specialist / Associate (Loan Advisor)

    Client Experience Specialist / Associate (Loan Advisor)

    Beautifi • Vancouver
    Full-time
    We are seeking someone who can join our Client Experience (CX) team at a fast-paced and quickly growing Financial Technology start-up. Their primary responsibility is to ensure that every applicant ...Show more
    Last updated: 4 days ago • Promoted
    Investment Advisor

    Investment Advisor

    RBC Dominion Securities • Vancouver
    Full-time
    Grow your business, your way – with RBC.As an Investment Advisor at RBC Dominion Securities, you can help your clients reach their goals while we help you reach yours. If you dreamed of starting you...Show more
    Last updated: 9 days ago • Promoted
    Insurance Advisor

    Insurance Advisor

    AimStar Group • Vancouver
    Full-time
    Canadian Investment Dealer, regulated by the Canadian Investment Regulatory Organization (CIRO) and a member of the Canadian Investor Protection Fund (CIPF). We pride ourselves on innovation, integr...Show more
    Last updated: 9 days ago • Promoted
    Lead Client Success Advisor

    Lead Client Success Advisor

    Diligent • Vancouver
    Full-time
    Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance.The Diligent On...Show more
    Last updated: 9 days ago • Promoted
    Senior Benefits Client Advisor

    Senior Benefits Client Advisor

    TEEMA Solutions Group • Burnaby
    Full-time
    A client-focused benefits management firm is seeking a Senior Client Service Representative in Burnaby, BC.This role involves serving as the primary contact for clients, managing benefits inquiries...Show more
    Last updated: 9 days ago • Promoted
    Client Advisor

    Client Advisor

    LORO PIANA • Vancouver
    Full-time
    Join the store team as a Client Advisor responsible for driving sales growth and delivering exceptional luxury service.The role focuses on building client relationships, maintaining product knowled...Show more
    Last updated: 3 days ago • Promoted
    Client Support Attendant - Trauma-Informed Care

    Client Support Attendant - Trauma-Informed Care

    Vancouver Coastal Health • Vancouver
    Full-time
    A regional health authority in Vancouver is seeking a Client Support Attendant to provide assistance in a long-term care facility. The role involves supporting clients with complex needs, ensuring s...Show more
    Last updated: 9 days ago • Promoted
    Client-Centric Wealth Advisor

    Client-Centric Wealth Advisor

    Richardson Wealth • Vancouver
    Full-time
    A leading Canadian wealth management firm is seeking an Investment Advisor to service existing clients and transition them to a new platform. This role involves providing tailored investment advice,...Show more
    Last updated: 5 hours ago • Promoted • New!