Service Advisor

Job Description

Job Description

Job Summary

United Motorz is seeking an experienced and motivated Service Manager / Service Advisor to join our in-house mechanic shop. Most of our work supports our used car dealership through inspections, repairs, and reconditioning. We’re also expanding our retail service business, and we need a strong team player who can help grow that department while keeping daily shop operations running smoothly.

Our facility includes 8 hoists, 6 technicians, 1 parts advisor , and a hands-on service manager. This position is ideal for someone who understands shop flow and can work effectively with both internal departments and retail customers.

Key Responsibilities

• Manage repair orders for reconditioning and safety inspections
• Work closely with technicians to prioritize internal jobs
• Coordinate with the parts advisor to ensure timely parts sourcing
• Maintain accurate service records for all vehicles
• Provide excellent customer service for walk-in and retail clients
• Prepare clear estimates and provide regular updates to customers
• Help improve processes for internal and customer-pay repairs
• Communicate with the sales department about urgent internal work

Qualifications

What We Offer

Work Location