Field Service Representative

Job Description

Job Description

Job Title : Field Service Representative Sewing Notions, Arts and Crafts Retail

Purpose : The Field Service Representative is responsible for placing orders, organizing, servicing, and maintaining retail displays in key arts and crafts stores across Canada.

The company reserves the right to modify or reassign duties and responsibilities as needed. Flexible, part-time, up to 20 hours per week.

Rate of Pay : $20 - $22 per hour + mileage

Principal Accountabilities (Non-Big Box) :

Visit and service retail store locations in a specific geographic area.

Place HAK inventory orders.

Report service performance to Customer Service Manager regularly; provide necessary information as required.

Develop and maintain store retail relationships in your territory, promoting H.A.Kidd’s products.

Determine the best location for displays within each store for sales of all H.A.Kidd brand products and execute accordingly.

Follow company protocol on store visits using company-provided digital assets, if applicable.

Maintain product placement schematic integrity.

Accurately record and report product and chain-specific information, documenting activities and accomplishments

Requirements :

Provide Call Reports on a daily / weekly basis

Proven retail success promoting products at the retail level, preferably within the Arts and Crafts department.

Ability to form partnerships with store managers and provide compelling rationale for product displays and purchases.

Prior experience managing a large store territory and daily drive time.

Excellent selling, negotiation, and partnership-building skills.

Detail-oriented, goal-minded, and problem-solving while working independently.

Strong interpersonal and time management skills.

Proficiency in MS Outlook, Word, and Excel.

Willing to learn, with a can-do attitude, meticulous, team player, flexible, and quick learner.

Work Environment and Physical Demands :

Clean driving record - background check will be conducted.

Ability to lift 50lbs.

Live within territory boundaries as established; may require minimal overnight travel depending on the territory.

Ability to interact effectively with others in a positive manner.

Meet work demands and expectations in an efficient and effective manner.

Work in a fast-paced retail environment, with frequent interaction with store staff and customers.

Interested candidates should submit resume to and include the job title in the subject line.

If you require accommodation during the recruitment process please inform us as soon as possible and every effort will be made to accommodate your needs in accordance with all applicable provincial accessibility standards.

Company Description

Founded in 1924, we are Canada's largest wholesale distributor of quality sewing, knitting and arts & crafts products. For nearly a hundred years, our passionate team of hardworking individuals have provided Canada's best retailers with fine craft tools and accessories.

With 3 warehouses located in Toronto, Edmonton and Montreal, we supply to retail businesses coast to coast, both large and small.

Company Description

Founded in 1924, we are Canada's largest wholesale distributor of quality sewing, knitting and arts & crafts products. For nearly a hundred years, our passionate team of hardworking individuals have provided Canada's best retailers with fine craft tools and accessories.

With 3 warehouses located in Toronto, Edmonton and Montreal, we supply to retail businesses coast to coast, both large and small.