Big Freight Systems is one of Canada’s most trusted names in transportation and logistics, with a legacy of more than 70 years of service excellence. Backed by the strength of TFI International, we provide customers across North America with innovative supply chain solutions, including LTL, flatbed, and specialized hauling. Our reputation is built on safety, reliability, and the dedication of our team. When you join Big Freight, you’re not just building a career, you’re helping drive the future of North American freight.
We are currently seeking an experienced After-Hours Maintenance Coordinator to support our maintenance operations outside of regular business hours in a primarily remote, work-from-home capacity, with occasional on-site attendance required in Steinbach, MB , Must be located in or around the Steinbach / Winnipeg area. This role is critical in ensuring fleet uptime by responding to breakdowns, coordinating repairs, and supporting drivers and dispatch during evenings, nights, weekends, and holidays as required.
Schedule
This role is scheduled primarily over weekends . The successful candidate may select either a three-day, 12-hour shift schedule (Friday–Sunday) or a four-day, 10-hour shift schedule (Friday–Monday) , both beginning on Friday.
What We Offer
- Competitive salary
- Comprehensive benefits plan
- Pension plan
- Work from home
- Career growth opportunities within a growing organization
Scope Of Work
Provide after-hours maintenance support for breakdowns, service requests, and urgent repairsReceive and triage after-hours maintenance calls from drivers and dispatchCoordinate roadside assistance, towing, tire services, and mobile repair vendorsCommunicate clearly with drivers, dispatch, vendors, and internal teams to ensure timely resolutionCreate, update, and manage work orders and maintenance recordsSupport uptime and cost control through effective prioritization and decision-makingMaintain accurate data entry in the maintenance management systemLiaise with approved vendors and contractors to arrange emergency and scheduled servicesAssist the parts department when requiredEscalate issues appropriately and ensure follow-up during regular business hoursPerform other duties as assignedWhat You Bring
High school diploma or equivalent; post-secondary education in office administration, logistics, or a related field is an assetMininmum 3 years experience in a maintenance coordination, fleet support, dispatch, or administrative role is requiredStrong working knowledge of Microsoft Office applicationsAbility to remain calm, organized, and solution-focused in high-pressure situationsStrong problem-solving and decision-making skillsExcellent communication, customer service, and interpersonal skillsAbility to multi-task, prioritize competing demands, and work independentlyAvailability and willingness to work after-hours, evenings, weekends, and on-call rotationsAbility to work effectively from a home office with minimal supervisionReliable high-speed internet connection and a dedicated, distraction-free workspaceAbility to attend the terminal / shop on-site on an occasional basis as operationally requiredAt Big Freight Systems, we are an equal opportunity employer that values diversity in the workplace. We welcome applications from all qualified individuals. Only candidates selected for an interview will be contacted. All applicants must complete a company-paid criminal record check. Big Freight Systems is a proud member of TF Energy Solutions Group of Companies.
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