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Bilingual Customer Support - EN/FR - Remote

Arise Virtual Solutions
Gatineau, Quebec
$12,6-$16,8 an hour (estimated)

Provide Bilingual Customer Support in English and French to Intuit TurboTax customers.

Use your bilingual skills and boost your budget by working from home on a flexible schedule you create.

Earn extra money by providing personalized bilingual support for customers using Intuit TurboTax, focusing on process-related questions, data entry, and navigation assistance for users. Must be fully fluent in both English and Quebecois to service customers.

 

Financial or tax prep experience is not needed to assist customers with troubleshooting and general tech support. This work-from-home opportunity is available right now on the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with well-known brands. Through the platform, you have the option to work for yourself or for someone already established in the network. Servicing through the Arise® Platform offers you the ability to be your own boss — the choice to work whenever you want, as much as you want.

Benefits of signing up to use the Arise® Platform: 

·       Work from the comfort and convenience of home

·       Schedule work around your life, family and priorities

·       Save money, time, and headaches by avoiding rush hour and commuting costs

·       Earn money on your terms, on your schedule.

 

A day in the life providing service for Intuit TurboTax customers:

·       Helping English and French speaking customers use Intuit TurboTax Software over the phone, and through one-way video chat and screen sharing

·       Researching, navigating and locating answers for customers on tax preparation by referencing webpages and resources

·       Analyzing and researching tax matters to determine an appropriate course of action for customers

·       Documenting all issues, resolution and follow up actions

 

What It Takes To Succeed:

You must be fully fluent in English and Quebecois, be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations. Excellent written, listening and verbal (bilingual) communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign-up and run your own customer support business or work as an agent for a Service Partner company already on the platform.  Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

About Arise:

Arise connects small call-center businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service.  YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.

Learn more at AriseWorkFromHome.com


**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise®.**

 

Additional information:
Remote Job: Fully in-person
Employment type: Contract
30+ days ago
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