Senior Associate, Client Engagement

BrandActive
Canada
$68K-$75K a year (estimated)
Full-time

Our Company

BrandActive specializes in the financial analysis, strategy, and logistics of rebranding implementation and brand and marketing operations.

Whether our client is striving to optimize the implementation of a brand change, or identify opportunities to save money, time, and resources managing your brand and marketing dollars, BrandActive has what it takes to get the job done.

Since 1998, BrandActive has scoped, budgeted, planned, and executed brand change for many of the world’s most valuable brands.

Our services combine industry-leading analytics with a unique and proven methodology that provides the information clients need to make sound financial decisions, save time and money and operate more efficiently.

Whether our clients are going through a one-time corporate rebrand or want to get the most out of the everyday management of their existing brand, we help them achieve more, spend less, and build a better brand.

For BrandActive team members, our goal is to be an inclusive place where you are supported in becoming the best you can be, where together we build a strong and agile organization that not only sets the standard for excellence in our industry globally, but also exemplifies how to be a compassionate commercial endeavor that is built on trusting relationships and empowering the growth of every one of us.

We are a team of great people, doing great work and having a great time doing it, and we challenge ourselves to bring smarter, faster and better solutions into everything we do!

To meet the needs of our clients we have the following opportunity.

The Opportunity

Under the guidance of a Manager or Senior Manager, the Senior Associate is responsible for providing project management and consulting support on rebrand implementation projects.

This role may involve leading small projects, key components of larger projects, as well as providing support across multiple projects.

The Senior Associate is expected to manage project timelines, coordinate with clients and team members, and ensure deliverables meet the highest standards.

We are all committed to working together to achieve our North Star of a team of great people, doing great work and having a great time doing it.

As part of this, there is an expectation that all team members contribute to internal initiatives that advance our client and / or team member experience while challenging us to be smarter, faster, better in everything that we do! We find that this allows us to be agile in our approach to the work and provide growth opportunities for our team members.

BrandActive is going places join us and help make it an even better place to work.

Responsibilities

Project Management and Execution

  • Support various phases of rebrand implementation projects
  • Develop and maintain detailed project budgets, schedules, and updates using project management software
  • Manage project deliverables and performance in line with approved project plans
  • Track and review changes against the Statement of Work using change orders affecting proposed budgets, scope, and time
  • Support and manage suppliers as required (e.g., RFI, RFP, regular follow-up, tracking tools)

Strategic and Analytical Skills

  • Ensure all project participants understand project goals, assumptions, constraints, and deliverables by beginning with the end in mind and managing this process throughout each phase of work
  • Produce cost estimates based on client data and established strategies
  • Research relevant suppliers to determine their value in assisting with a client’s complete rebrand
  • Develop and update deliverables based on data gathered to support project analysis

Communication and Collaboration

  • Attend and host meetings with clients, maintaining records from internal and client-facing meetings, and communicate updates accordingly
  • Take notes during stakeholder interviews and incorporate relevant information into project planning and analysis
  • Contribute to internal initiatives that impact the client and / or team member experience

Professional Development

  • Take accountability for own development, creating and updating development plan as required, communicating with people leader around aspirations
  • Accept and act on feedback provided
  • Is inclusive and supportive in interactions with colleagues
  • Bring forward smarter, faster, better solutions to processes and identify opportunities to be more agile in day-to-day activities

Key Skills and Competencies

  • Demonstrated commitment to life-long learning; post-secondary degree, diploma or certificate preferred
  • Three to four years of relevant experience that includes project management and direct client engagement
  • Demonstrated ability to take initiative and solve problems creatively
  • Proven track record of regularly seeking feedback and integrating it into work practices
  • Strong attention to detail with the ability to identify important details while maintaining focus on overall project goals
  • Ability to quickly change direction and adapt to new challenges and priorities
  • Excellent verbal and written communication skills, with the ability to manage client calls and requests independently
  • An inclusive and supportive approach to working with colleagues and clients
  • High level of comfort with technology, including proficiency in Outlook, Word, Excel, PowerPoint, and project management tools such as MS Project and SharePoint

Compensation

BrandActive offers a competitive compensation package including a comprehensive benefits plan. Salary commensurate with experience and education.

Start Date

Immediately

BrandActive is an equal opportunity employer and values inclusion in its workforce. BrandActive is pleased to offer accommodations throughout all stages of the recruitment and selection process.

9 days ago
Related jobs
Promoted
BrandActive
Canada

Under the guidance of a Manager or Senior Manager, the Senior Associate is responsible for providing project management and consulting support on rebrand implementation projects. The Senior Associate is expected to manage project timelines, coordinate with clients and team members, and ensure delive...

Promoted
Rewind
Canada

We are looking to add an experienced Senior Partner Account Manager (PAM) to join our Partnerships team. The PAM will be supported by a Partner Marketing Manager and will work closely with our Sales team (Account Executives and Solutions Engineers). Building relationships within key software vendors...

Promoted
Esri Canada
Canada

Esri Canada has an exciting opportunity for a Customer Success Manager, based out of Western Canada, with a focus on the Municipal and Natural Resource customers. Customer Success Manager’s responsibilities include:. Identify opportunities for professional services, training and software, where thes...

Promoted
Optibus
Canada

The Customer Success Manager (CSM) couples technical and client relationship capabilities to help customers meet their objectives on the Optibus platform and deliver value. Help customers meet their goals within the Optibus platform, and creating value for our customers - developing a success plan w...

Promoted
Performance Signs and Graphics
Canada

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are co...

Promoted
Sales Talent Agency
Canada

Undergraduate degree in Engineering or related field, and 2- 3 years’ experience as a Project Coordinator or similar position (Project Analyst, Project Administrator) or other qualifying related experience, or the equivalent combination of education and experience. The Project Coordinator is require...

HGS
Remote, Canada

You’ll field customer billing inquiries, identify the unique needs of each customer, address concerns, take payments and exercise emotional intelligence to improve the overall customer experience!So, what does a day in life of a Customer Care Representative look like?• Communicate with customers thr...

WSP Canada
Canada, Canada

Environmental Project Coordinator. Maintain project logs, update project SharePoint sites, and ensure WSP quality control and review processes had been followed. Review project charges (invoices) and work with accounting and other colleagues to ensure charges are correct prior to review and approval...

ITREB
Canada

The Registrar and project coordinator works with an international project team, teachers and teaching assistants to: create zoom / google meet links and master trackers once per year for your assigned program. This role is ideal if you have project coordinator and administration experience with inte...

hays-gcj-v4-pd-online
CANADA

A leading informationpany is looking to onboard Sales Operations Associate on contract basis for 5 months working remotely in Canada. Efficiently process leads for assignment to proper sales representative. Answer iing sales calls (emails). Create various reports in Salesforce and Excel, as requeste...