- Education : College / CEGEP
- Experience : 7 months to less than 1 year
Work setting
Private company, corporation or industry
Tasks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
Transportation / travel information
Public transportation is available
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Excellent written communication
- Initiative
- Team player
- Ability to multitask
- Time management
Health benefits
- Dental plan
- Disability benefits
- Paramedical services coverage
- Work Term : Permanent
- Work Language : English
- Hours : 35 to 40 hours per week
Technical Support Agent Needed in Edmonton, AB Ref#2977202
Location: Street Edmonton, AB T6B 3L7.Salary: ;hourly / 35 to 40 hours per Week.Terms of employment: Permanent employment; Full time.Start date: Starts as soon as possible....
technical support agent
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. ...
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