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technical support agent

technical support agent

Whiteridge Inc.Edmonton, AB, CA
Il y a plus de 30 jours
Salaire
28,85 $CA par heure
Type de contrat
  • Temps plein
  • CDI
Description de poste
  • Education : College / CEGEP
  • Experience : 7 months to less than 1 year
  • Work setting

    • Private company, corporation or industry
    • Tasks

    • Report on the performance of computer systems and networks
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Perform Web-server backup and recovery operations
    • Transportation / travel information

    • Public transportation is available
    • Work conditions and physical capabilities

    • Work under pressure
    • Tight deadlines
    • Repetitive tasks
    • Attention to detail
    • Sitting
    • Personal suitability

    • Accurate
    • Excellent written communication
    • Initiative
    • Team player
    • Ability to multitask
    • Time management
    • Health benefits

    • Dental plan
    • Disability benefits
    • Paramedical services coverage
    • Work Term : Permanent
    • Work Language : English
    • Hours : 30 to 35 hours per week