Talent.com
Teladoc Health
Remote Customer Service Associate - Bilingual - $24 / hourTeladoc Health • Brampton, Ontario
Remote Customer Service Associate - Bilingual - $24 / hour

Remote Customer Service Associate - Bilingual - $24 / hour

Teladoc Health • Brampton, Ontario
30+ days ago
Salary
CA$24.00 hourly
Job type
  • Full-time
  • Remote
Job description

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.

The versatility to work both independently and collaboratively as part of a dynamic team.

Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.

Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.

BENEFITS

  • Earn $24 CAD per hour¹
  • Minimum commitment of only 15 hours per week, you can work more hours if you want to.²
  • Make your own flexible work schedule anytime:
    • Monday to Friday:5:00AM-9:00AM EST
    • Thursday and Friday: 8:00PM-12:00AM EST
    • Saturday and Sunday: 5:00AM-1030AM EST
  • Gain in-demand experience in both healthcare and tech and build your resume with industry-relevant skills in virtual healthcare, patient communication, and crisis handling

REQUIREMENTS

  • Exceptional empathy, actively engaging with members & patients, demonstrating a genuine understanding of their needs.
  • Exemplary organizational skills, adept at managing multiple competing priorities in a high-paced environment.
  • A keen ability to adapt to new processes and thrive in a fast-paced work environment.
  • Bi-lingual English and French, is a requirement
Create a job alert for this search

Remote Customer Service Associate - Bilingual - $24 / hour • Brampton, Ontario

Similar jobs

Remote Bilingual Customer Service Agent

Canon Canada Inc.Mississauga, Peel Region, CA
Remote
Full-time

Become a Bilingual Customer Service Representative at Canon Canada, working remotely to provide outstanding client service in French and English.You'll play a crucial role in customer communication... Show more

 • Promoted

Bilingual Customer Service - Burlington

Randstad CanadaBurlington, Halton Region, CA
Full-time

Are you a natural problem-solver who loves helping people? Randstad is excited to partner with a world leader in healthcare and pharmaceuticals to find a Bilingual Customer Care Representative.In t... Show more

 • Promoted

Remote Bilingual Customer Support Agent

NTT America, Inc.Mississauga, Peel Region, CA
Remote
Full-time

Become a Remote Bilingual Customer Support Agent at NTT DATA.This full-time role emphasizes empathy and effective communication with customers in both English and French.At NTT DATA, we believe our... Show more

 • Promoted

Bilingual Customer Service Associate — Remote, Flexible Hours

HGSMississauga, Peel Region, CA
Remote
Full-time

Une entreprise de gestion de l'expérience client recherche un représentant du service à la clientèle passionné pour fournir des solutions adaptées aux clients.Le candidat idéal devra avoir une expé... Show more

 • Promoted

Bilingual Customer Service Specialist - Remote

NTT DATAMississauga, Peel Region, CA
Remote
Full-time

Join a pioneering company as a Bilingual Customer Service Specialist, working remotely from anywhere in Canada.Benefit from a salary of up to $18.In this role, you will handle inquiries, document i... Show more

 • Promoted

Remote Revenue Enablement Associate Role

PointClickCareMississauga
Remote
Full-time

Become a key player in our Revenue Enablement team as a remote Associate, focused on system maintenance and integration.Help drive the adoption of revenue tools while supporting training efforts.In... Show more

 • Promoted

Customer Service Rep - Bilingual Remote Work

ConvergysMississauga, Peel Region, CA
Remote
Full-time

Shape your future as a Bilingual Customer Service Representative with Concentrix, focusing on automotive solutions from a remote setting.Your English and Spanish proficiency will be key in deliveri... Show more

 • Promoted

Remote Bilingual Customer Service Associate

Medline Industries, LP.Mississauga, Peel Region, CA
Remote
Full-time

A leading healthcare solutions provider is seeking a Bilingual Customer Service Associate to engage with customers and resolve inquiries.The successful candidate will have at least 2 years of custo... Show more

 • Promoted

Remote Customer Service Associate - $21.50 / hour

Tim's FinancialMississauga, Peel Region, CA
Remote
Full-time +2

Adecco is currently hiring temporary, full-time Manufacturing Associates to work for our client, one of Canada’s largest auto parts makers in Belleville, ON.This manufacturing opportunity offers co... Show more

 • Promoted

Customer Sales Associate - Remote

AO Globe LifeMississauga, Peel region, Canada
Remote
Full-time

Are you a skilled communicator who enjoys guiding clients toward solutions while providing excellent support? We're seeking motivated individuals to join our remote team.This role blends client‑foc... Show more

 • Promoted

Remote Customer Service Agent with Bilingual Proficiency

ConcentrixMississauga, Peel Region, CA
Remote
Full-time

Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more

 • Promoted

Bilingual Customer Engagement Associate

BET99burlington, ON, ca
Full-time

Job Overview</b> </p><p>BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growin... Show more

 • Promoted

Bilingual Customer Solutions Agent Remote

Public Storage CanadaMississauga, Peel Region, CA
Remote
Full-time

Join Public Storage as a full-time bilingual (English & French) Customer Solutions Agent in a remote position.Deliver exceptional customer service and self-storage solutions from the comfort of you... Show more

 • Promoted • New!

Bilingual Customer Excellence Associate

IMCD Deutschland GmbH & Co KGBrampton, Peel Region, CA
Full-time +1

Bilingual Customer Excellence Associate.Bilingual (English and French).Process customer orders, requests, and inquiries promptly and accurately to meet customer requirements.Possess thorough knowle... Show more

 • Promoted

Bilingual Associate Sales Director, Insurance (Remote)

ivari Holdings Inc.Mississauga, Peel Region, CA
Remote
Full-time

Une entreprise d'assurance de premier plan recherche un Directeur associé ou une Directrice associée aux ventes pour soutenir les activités au Québec et dans les provinces de l'Atlantique.Les respo... Show more

 • Promoted

Bilingual French Service Center Associate - Remote

Foresters Financial Services, Inc.Mississauga, Peel Region, CA
Remote
Full-time

A leading financial services provider in Canada seeks a Bilingual French Service Center Representative to provide exemplary service to customers.Responsibilities include handling incoming service-r... Show more

 • Promoted

Dynamic Remote Bilingual Customer Service Specialist Role

Pig Improvement CompanyMississauga, Peel Region, CA
Remote
Full-time

Excelling as a Bilingual Customer Service Specialist means providing outstanding remote support.Manage inquiries and promote services while ensuring every customer interaction is top-tier.This posi... Show more

 • Promoted

Bilingual Customer Service Advocate - Remote (Insurance)

Empire Life Investments Inc.Mississauga, Peel Region, CA
Remote
Temporary

A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more

 • Promoted

Join Our Remote Team as a Bilingual Customer Service Representative

NTT DATA, Inc.Mississauga, Peel Region, CA
Remote
Full-time

Serve as a pivotal customer service link as a Remote Bilingual Customer Service Representative.Utilize your bilingual skills in English and French to provide exceptional service while making every ... Show more

 • Promoted

Remote Insurance Sales Associate

MissionHiresMississauga, Peel Region, CA
Remote
Full-time

A leading insurance company is seeking a motivated Sales Coordinator to join their remote sales team.This entry-level position offers flexibility and an opportunity to assist clients in selecting i... Show more