Position Summary
The Library Technology Support Assistant provides routine technology support to the faculty and staff of the University Library and Archives, including both hardware and software.
Areas of Responsibility and Typical Duties :
- Update content on the Library and Archives website, the Library blog, or other similar venues as directed
- Assist the Library Technical Analyst with deployment of new equipment
- Perform routine updates of faculty and staff computers
- Update the Library Intranet as directed
- Track updates and equipment, and maintain records in a centralized source
- Perform routine maintenance and troubleshooting of faculty and staff computers and peripherals
- Other duties as required
Position Requirements
Course work or work experience in Computer Science or other technology-focused areasFamiliarity with PC hardware components and their functionsDemonstrated computer skills and working knowledge of Windows, Microsoft Office 365, and other broadly used computer softwareAbility and willingness to learn new software and hardware configurations