Retail Security Officer

Overview

Job Skills / Requirements

We're inviting Security Guards who are interested in working in retail and shopping mall environments to join our growing retail portfolio in Victoria, BC! This is a great opportunity for guards who enjoy a fast-paced, people-focused setting where no two shifts are the same. Retail security is all about customer service, visibility, and prevention - perfect for those who like staying active, interacting with the public, and being part of a professional, supportive team.

Retail sites are large, so you'll definitely get your steps in! We're looking for flexible team players who are available to work days, nights, mornings, and/or weekends.

Come discover our unique CARE culture and build a career, not just a job! https://www.youtube.com/watch?v=t1f_poCvzvk

https://www.youtube.com/watch?v=h97M67VD5ws

Wage: $18.50 - $23 per hour (site/shift dependent).

Typical Duties and Responsibilities
• Provide exceptional customer service and assistance and sustain effective relationships with clients, tenants and patrons
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Watch for and report irregularities, such as security breaches, facility and safety hazards, and emergency situations and contact emergency responders as required
• Provide first aid and medical response when required to any person(s)
• Perform regular foot patrols to ensure personnel, building and equipment security
• Utilize two way radios and computer applications to communicate site activates
• Exercise crowd control and evict trespassers
Core Competencies
• Strong interpersonal and communication skills
• Excellent customer service skills
• A strong working knowledge of non-violent crisis intervention and de-escalation techniques
• Strong observational skills
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
Job Requirements
• 6 months Security Experience is an asset and/or 6 months customer experience is an asset
• Valid security licence is an asset (we can help you obtain one through our in-person training on Vancouver Island!)
• Valid OFA 1 or higher is an asset
• Excellent verbal and written English communication skills
• Physical fitness: ability to walk for prolonged hours (most sites)
• Eligible to work in Canada
#VA2

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

Valid BC Security Licence
Valid Class 5 BC Drivers License
OFA I
Valid Certification in First Aid, CPR and AED

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Paid Vacation, Paid Sick Days

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, School Hours, Weekends.

Number of Openings for this position: 5