Is this role right for you?
In this role you will :
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you :
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate - Burnaby North Branch (18.75 Hours/Week)
Build strong customer relationships and deliver excellent customer service. Uncover and solve customers’ needs. Have proven customer service skills through work or community involvement. Have strong technical skills and the ability to promote digital and self-service banking options to our customers...
Customer Experience Associate - North Vancouver Branch (15 Hours/week)
As a Customer Experience Associate, you are the face, character and heart of our branches. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service t...
Customer Experience Associate
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice. Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or ...
Senior Customer Experience Associate - Fremont Village, Port Coquitlam (30 hours)
Our Senior Customer Experience Associates are the face, character and heart of our branches. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:. Build strong customer relationships and deliver excellent cus...
Customer Experience Associate - Cantonese or Mandarin Language an Asset
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice. Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or ...
Senior Customer Experience Associate - Yaletown Branch (30 Hours/week)
Our Senior Customer Experience Associates are the face, character and heart of our branches. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:. Build strong customer relationships and deliver excellent cus...
On-Call Warehouse Associate (16-24 hours/week)
We offer 10 chef-created meal kit recipes each week, with options for many lifestyles and preferences including vegetarian and vegan. In the past few years, we have collected many awards and recognition for our continued pursuit in being a leader in both customer and employee satisfaction. Maintain ...
Customer Experience Associate- Cantonese Language Skills are considered an Asset.
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice. Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or ...
Customer Experience Associate
As a Customer Experience Associate , you’ll join a group of dedicated professionals who understand the power of strong relationships and work together to elevate our brand and make a lasting impact in the lives of those we serve! In this vital role, you will engage with our customers in meanin...
Customer Experience Associate-Future Opportunities
Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice. Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or ...