customer service clerk

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Transportation

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Perform general office duties
• Receive and log complaints
• Answer clients' inquiries and provide information

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Tight deadlines
• Work under pressure
• Repetitive tasks

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you currently legally able to work in Canada?

Experience

• 2 years to less than 3 years

Workplace information

• Hybrid

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Pension plan
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Paid time off (volunteering or personal days)
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week