Division Chief - Public Safety Operations

Description

The Public Safety Department is composed of six divisions whose collective mission is to contribute to the health, safety and well-being of our community.

• Emergency Medical Services (EMS), a first responder service recognized for its performance and human dimension, receiving over 4,000 assignments a year.
• Public Security, a team of agents responsible for enforcing bylaws and ensuring the safety of municipal facilities and infrastructures.
• Volunteer Citizens on Patrol (vCOP), a division that works in collaboration with Public Security, Emergency Medical Services and the Montreal Police Department, patrolling to observe and report problems or suspicious activity.
• A 24-hour dispatch center that receives and processes calls and information forwarded to us by our partner agencies, other municipal departments, residents or visitors of the municipality.

The center's employees are also responsible for efficiently dispatching municipal resources to urgent and non-urgent calls within its territory.

• A training center, staffed with a team of instructors with a wide range of skills, which provides initial and ongoing training for all our personnel.
• The department is also responsible for local coordination of the city's emergency measures.

These divisions bring together over 200 extraordinary employees and volunteers who have the opportunity every day to make a difference in the lives of others.

As Division Chief of the Operations Division, you will be responsible for overseeing, improving and optimizing these units, using best management practices.

You will administer the department's resources to ensure excellent service to citizens and responsible, effective and efficient management of public funds.

Working with the department's entire management team, and under the supervision of the Director of Public Safety, you will ensure the cooperation and smooth running of all operations, taking into account the realities of the unionized employees and volunteers who make up our team.

Schedule :

• 35 h / week management position
• Monday to Friday, 8 : 30 a.m. to 4 : 30 p.m.
• The employee will sometimes be called upon to work outside normal working hours, during special events, incidents or other activities required for the smooth running of the department.

Key Responsibilities

• Work with the Administration Manager to organize employee schedules and manage payroll.
• Coordinate the rotation of the fleet and plan, in collaboration with the municipal garage, periodic and preventive repairs and maintenance.
• Develop operational plans adapted to needs, commitments, events or incidents on City territory, and take command if necessary.
• Assist responders to critical incidents.
• Maintain effective business relationships with the department's operational partners.
• Monitor the performance of operations and personnel using dashboards and performance indicators.
• Carry out quality assurance of interventions, operational processes and reports produced by staff.
• Ensure compliance with departmental procedures, protocols, and occupational health and safety standards.
• Contribute to the deployment of new projects in support of the management team.
• Support the department's management team as required.
• Respond to emergency calls as required.
• Perform any other related duties as required.

Skills, Knowledge and Expertise

• Five years' supervisory and management experience in a security or emergency service related field.
• First responder certification (MSSS level 3), or commitment to obtain it within a reasonable timeframe
• Experience, talent and passion for managing unionized employees and volunteers, as well as knowledge of the municipal environment will be considered assets
• A university degree will be considered an asset
• Ability to multi-task and manage stressful situations
• Bilingual English / French, spoken and written
• 4A driver's license or commitment to obtain it within a reasonable timeframe.

Salary : To be discussed

N.B. You may be required to submit to a written competency test.

Note

The masculine gender is used indiscriminately and for the sole purpose of lightening the text. The City of Côte Saint-Luc thanks you for your interest.

However, priority will be given to those candidates who best meet the overall profile.

Equal Employment Opportunity

The City of Côte Saint-Luc has an Equal Employment Opportunity Program and as such, we are committed to supporting inclusive diversity practices.

We welcome applications from women, visible and ethnic minorities, Aboriginal people, and persons with disabilities. Please advise us of any disabilities that would require special accommodations should you be invited to an assessment process.

Please be assured that we will treat this information as confidential.

Note

Please note that the City is a recognized organization under the Charter of the French Language and can use both the official language and another language.

Application Procedure

We thank all applicants for their interest. However, we will only contact those under consideration. Thank you.

The City of Côte Saint-Luc is the most populous municipality on the island of Montreal. Its sports and recreation programs, 28 parks, and modern library make it an attractive residential community in the west end.