Product Manager

Being a product manager means being responsible for a range of products and constantly adapting them based on the Bank’s strategic orientations, clients’ needs and market data.

Being a partnership manager means managing and maintaining our relationships with partners while ensuring good third-party governance.

Your role : Product management

Product management

• Define the vision, priorities and evolution roadmap for products under your responsibility to support the Personal Banking payment strategy and the Bank’s strategic orientations
• Create business cases for initiatives and projects for financing approval
• Continually improve existing products
• Track and interpret payment indicators and the performance of products under your responsibility, make recommendations and carry out the appropriate corrections
• Keep up with market trends, assess the Bank’s competitive position, track the products under your responsibility and recommend strategies to optimize positioning in the industry
• Work closely with sectors concerned and stakeholders (Marketing, Operations, IT, Compliance)

Partnership management

• Develop and manage business relationships with key external partners / third parties, align internal stakeholders and manage complaint escalation
• Apply and ensure compliance with the Bank’s third-party governance process
• Represent the sector on various committees and with internal and external stakeholders and help negotiate agreements with various business partners
• Negotiate, manage and renew contractual agreements and conduct ongoing monitoring in collaboration with stakeholders in the Sourcing ecosystem
• Ensure third parties follow compliance standards and applicable regulations

Your team :

You’ll join a team of 9 colleagues in the Payments sector and report to the Senior Manager - Payment Solutions.

Prerequisites :

• Bachelor’s degree in a related field and 10 years of relevant experience OR master’s degree in a related field and 7 years of relevant experience
• Proven experience managing products and launching new products
• Ability to identify, position and develop various business opportunities
• Innovation, creativity, leadership, proactivity and analytical mindset
• Very strong ability to influence and proven relationship skills in order to build and maintain relationships with external partners
• Knowledge of payment solutions (bill payments; internal, external and international transfers; mobile payments; etc.), an asset
• Experience with payment networks and / or entities that regulate payments, an asset
• Experience in managing contractual agreements, third parties and / or business development, an asset
• Knowledge of the third-party risk management process, an asset

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas.

Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!!