Bilingual Volunteer Recruitment Officer

ABOUT CATALYSTE+

Catalyste+ is a Canadian economic development organization. We help people build better lives by strengthening local economies in Canada and in developing countries around the world.

Since 1967, we’ve been building capacity with businesses, governments and community organizations to promote locally driven, inclusive growth and sustainable development.

We act as a catalyst for our partners to realize their full potential.

SUMMARY

Reporting to the Recruitment Manager, the Volunteer Recruitment Officer (VRO) is responsible for proactively searching the Catalyste+ database and matching Catalyste+ Advisors (CAs) to assignment requirements for our programs.

The Volunteer Recruitment Officer will also support initiatives for roster development, including researching and engaging potential sources for new CAs, such as speaking engagements, paid advertisements, referrals, networks and social media.

The successful candidate can be based in any of the following provinces / territories : Ontario, Quebec, British Columbia & North-West Territories.

This is a 15-month full-time contract position. Work is mainly remote, with a hybrid model in Toronto and Montreal if the candidate lives in either of these cities.

KEY RESPONSIBILITIES

Assignment Recruitment

Sources and recruits suitable CAs from the Catalyste+ database to ensure all assignments are filled with the most suitable CA within the targeted time

Develops a pool of qualified CAs in advance of need

Contributes to special projects related to client service and CA recruitment

Roster Analysis & Development

Contributes to and supports the design and implementation of Catalyste+’s overall CA recruitment strategy

Continually researches database against current and future assignment needs

Working with the Recruitment Manager, runs reports from database and provides initial analysis and report summaries to the recruitment team

External Recruitment

Builds a network to find pre-qualified candidates

Recommends new sources for active and passive CA recruitment (i.e. social media and other channels, engagement strategies, marketing tactics, etc.)

Builds relationships and finds networking opportunities outside the organization to recruit new CAs

Takes initiative in creating engagement strategies to bring on new CAs in high priority sectors

Researches industry associations and schools. Creates a strong pipeline of contacts and develops partnerships that will assist with strategic recruitment.

Intake & Orientation

Assists with the intake process for new volunteers joining Catalyste+

Conducts candidate screening (by phone and review of resumes) to assess their initial fit on the roster, as well as their relevant knowledge, experience, skills, and cultural adaptability

Provides participants with the orientation presentation and leads candidate interviews and reference checking along with the help of some volunteers

Sets up volunteer accounts and troubleshoots problems with log in, passwords, etc.

Engagement and Relationship Management

Provides excellent customer service to CAs during the onboarding, recruitment and selection process

Participates in the facilitation of training initiatives and presentations

Continually acts as an ambassador of Catalyste+, promoting it as best place to volunteer

KNOWLEDGE AND SKILL REQUIREMENTS

Fluency in French and English is required

University Degree or College Diploma, preferably in Human Resources Management or equivalent. Knowledge of International Development is an asset.

3-5 years of experience working with volunteers and within a recruitment capacity

Strong customer service skills. Confident in ability to listen to stakeholder needs and provide successful solutions.

Understanding and experience using various recruitment and selection tools

Ability to conduct interviews, both remotely and in-person, using different styles and techniques

Culturally sensitive and capable of preserving confidential or sensitive information

Effective time management, organization, and multi-tasking skills

Excellent interpersonal and strong communication skills both written and verbal

Excellent presentation skills and comfortable representing Catalyste+ at external events

Strong team player, results driven and able to work well under pressure

Strong decision-making skills

Able to foster Catalyste+’s mission and values

Strong research skills and ability to produce reports and summary of findings

Proficient in Microsoft Word, Excel, Powerpoint, Outlook and database management

WHAT’S IN IT FOR YOU

Rewarding and meaningful work environment

Work / Life balance; remote or hybrid work and flexible schedules

Comprehensive Health Benefits plan

Mental Health & Wellness Programs

Generous employer matched pension plan

Internal training & development events

Mentorship program

Innovative, collaborative & creative work environment

Competitive base salary

General time-off policies

Holiday office closure

Value diversity and inclusiveness

Application deadline : May 20, 2024

Catalyste+ is an equal opportunity employer. We thank all applicants for their interest, but only those selected for an interview will be contacted.

In the spirit of peace, friendship and respect, we recognize that our work takes place on traditional Indigenous territories across Canada.

We also wish to acknowledge that the Catalyste+ office in Toronto is located on the traditional Indigenous territory of the Huron-Wendat, Haudenosaunee, the Anishnabeg, the Chippewa and the territory of the Mississaugas of the New Credit.

In Montreal, our office is located on the unceded territory of the Kanien’kehá : ka.