Engagement Manager

Overview

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity :

Who we\'re looking for

The Engagement Manager acts as a strategic liaison between business stakeholders and IT delivery teams, with a strong focus on demand management, portfolio oversight, and roadmap alignment. The role is embedded in the Brampton Campus and reports to the Senior Engagement Manager.

What you\'ll do

• Oversee the business unit’s portfolio from a demand management perspective by monitoring all ongoing initiatives, conducting initial assessments for new requests, and driving effective prioritization.
• Proactively engage business partners to jointly develop and maintain business and technology roadmaps and communicate funding and approval status, facilitate prioritization conversations and actions to mitigate constraints and issues.
• Act as a liaison between delivery teams, infrastructure, project management, SMEs, end users, executives, and engagement managers to ensure smooth project execution.
• Lead technology decisions during conceptual phases and guide prioritization of ideas in collaboration with business partners.
• Conduct high-level assessments (including t-shirt sizing) of IT-impacted projects, independently or with architecture teams, and coordinate with tech teams to confirm impacts.
• Ensure timely completion of assessments within SLA targets and maintain accurate status updates in JIRA and other tracking tools.
• Maintain and update portfolio roadmaps, ensuring accuracy and completeness of source-of-truth reports.
• Support capital approval processes by collaborating with business teams and owning IT cost breakdowns and impact analysis.
• Build strong relationships with business leads, tech teams, project managers, SMEs, end users, and executives through effective communication.
• Identify and resolve gaps or conflicts in gathered information, proposing viable system or process solutions.
• Manage the intake of new ideas and initiatives, identifying opportunities for business growth through innovative technologies, including AI.
• Drive continuous improvement initiatives within the demand engagement team, applying sound judgment to navigate ambiguity and competing priorities.

What you bring

What\u2019s in it for you

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including :

Self-driven career development programs (E.g. MyPath program)

Homewood employee & family assistance program

Work for an organization committed to environmental protection

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule : Full time

Shift : No Selection

Length of Contract : Not Applicable (Regular Position)

Work Location : 8200 Dixie Road (101), Brampton, ON

Travel Requirements : None

Background Check(s) Required : Canadian Criminal Record Check

Posting Category / Function : Technology & Information Technology

Requisition ID : 315846

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. Please note : Recruitment Process FAQ for reference is provided below.

Posting Notes : Technology

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