Commercial Lines Account Manager

Live your PASSION at HUB International

Through our network of more than 535 offices in North America, HUB International offers you a competitive, challenging and user-friendly work environment that strategically positions our employees for their longevity and success.

WHY CHOOSE HUB?

At HUB, we believe it is important to invest in the future of our employees and to provide ongoing opportunities for growth and development.

Our entrepreneurial culture creates an environment that allows our people to make the best decisions for our customers and our organization, focusing on expanding industry knowledge of our insurance professionals to better serve our valued clients.

We are committed to providing you with competitive and flexible benefits that reflect your current needs, while evolving over time.

Join us as we take the first step towards creating a future that combines a diverse and challenging work environment, financial security and job satisfaction.

WE ARE YOUR IDEAL SOLUTION IF YOU :

• Seek a scalable work environment in a growing organization
• want to help others protect their future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your knowledge and industry expertise
• are an independent person willing to invest time and energy in order to learn the technical aspects of our company
• believe in integrity and success in developing relationships with others

Commercial Lines Account Manager

Job Description

HUB continues to grow and seeking a dynamic Account Manager working out of our HUB Lower Sackville office, who can service and manage an existing book of business working with a commercial producer.

Main duties include, but are not limited to, the following :

• Managing all aspects of an existing book of business.
• Building client relationships through effective client management.
• Providing support to an assigned Commercial Producer.
• Ensuring new business and retention targets are met, including by means of re-marketing.
• Manage the client’s renewal process.
• Complete outbound calls as required for renewal review and special projects.
• Upsell and cross-sell with existing clients.
• Respond to inbound telephone inquiries.
• Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
• Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.

Job requirements

Technical skills

• College Diploma or University Degree and / or equivalent work experience
• Minimum 2 - 3 years’ experience in insurance Account Management
• General Insurance License required
• Proficient in Microsoft Office : Word, Excel and Outlook
• Experience with commercial insurance desired

Personal skills

• Team player able to work within Production and Service teams.
• Ability to work independently and in a team.
• Effective organizational skills and time management.
• Exceptional interpersonal, verbal and written skills

Complementary skills

Experience with EPIC broker management system an asset

Québec

LI-Hybri

Department Account Management & Service

Required Experience : 2-5 years of relevant experience

Required Travel : No Travel Required

Required Education : College diploma (3-year degree)

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.

From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

For more information, please visit hubinternational.