Community Director

Mainline Living Property Management is currently seeking a highly skilled and motivated Community Director to join our team in West Kelowna! As a key member of our team, you will report directly to the Regional Property Manager.

This position is responsible the day-to-day operations of managing a residential property, including finding and placing qualified residents, and ensuring the property is in good working order.

This position has direct responsibility for collecting rents, screening residents, evicting residents, managing vacant properties, property maintenance, managing budgets, and management of on-site staff.

Key Responsibilities

• Supervise and direct staff and contractors responsible for the scheduling of all preventative maintenance, repairs, services, grounds maintenance, HVAC maintenance, painting, cleaning, and other maintenance to efficiently operate the properties
• Respond to resident requests / problems in a timely and courteous manner
• Generate work orders directed to vendors or maintenance staff
• Follow-up with resident(s) to ensure satisfactory resolution of any issue(s)
• Ensure that there is always 24-hour emergency coverage for the property portfolio
• Conduct periodic inspections of the property and resident spaces to ensure compliance with leases and the proper upkeep of the property
• Ensure that property and resident lease files are properly maintained and kept up to date in accordance with company policy
• Coordinate resident move-ins
• Assist with administering resident occupancy including insurance requirements, rent collection procedures and maintenance request procedures
• Inspect vacancies for market readiness and repair any deficiencies
• Implement and maintain the Rent roll in YARDI for all contracts
• Obtain estimates / bids for repairs at the property
• Assist with the preparation of annual operating budgets

Qualifications and Experience

• Demonstrated experience with all areas of residential property operations, including minimum 5 years' experience in the industry
• Good working relationship and knowledge of the residential property management.
• Working knowledge of YARDI or property management software
• Excellent customer service skills
• Strong negotiation and interpersonal skills
• Budgeting acumen
• Background in supervising personnel and directing projects
• Strong experience with marketing principles and practices
• Highly organized and able to quickly pivot between varied responsibilities for this position
• Must be able to travel locally for meetings and business requirements
• Must own and properly register and insure own vehicle
• Must possess valid drivers license
• Must be available to work evenings and weekends when required

Education

• High School Grade 12 Diploma or equivalent
• Postsecondary degree in a field related to land development, such as engineering, business, real estate or management
• Considered Assets : other professional qualifications related to residential property management and leasing

In return for your hard work and dedication, you will be rewarded with a very competitive salary (based on experience) and a full range of benefits, including :

• Robust performance bonus program
• Opportunities to be involved in life changing charitable projects
• Ranked top 10% Health and Dental plan in Canada
• Investment opportunities in real estate projects
• Professional Development and ongoing training
• Long term employment

Mainline Living is the Property Management division of Traine. We are a fast-growing group of companies that place a high level of value on our community employees and our residents.

When searching for new people to join our team, we look for energetic, self-starters who will bring their unique talents to our business.

We strive to foster an environment in which integration, personal growth, and collaboration, drive our vision and values.

We create communities that residents are proud to live in and we are proud to operate. From Ontario to British Columbia, Traine prides itself on building excellent multi-family communities and great careers! By joining our team, you'll find yourself working amongst a group of friendly, team-oriented individuals who strive to deliver exceptional results.

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Salary Range : $55,000-65,000