Talent.com
Credentialed Seasonal Tax Professional
Credentialed Seasonal Tax ProfessionalCB Canada • Burnaby, British Columbia, Canada
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB Canada • Burnaby, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

If you are a highly motivated individual with an active unrestricted credential (CPA / EA / Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Job Requirements : What you'll bring

  • Must possess active unrestricted credential : EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess or be able to obtain any related State licenses, certificates, permits or bonds
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients / customers, using commercial tax preparation software
  • Working knowledge of Circular 230
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated hardwired internet connection
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, research skills and determination
  • Bilingual (English / Spanish) communication skills (written & spoken) a plus

How you will lead

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product / software inquiries, and 3) Tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions
  • Create a job alert for this search

    Credentialed Seasonal Tax Professional • Burnaby, British Columbia, Canada

    Similar jobs
    Management Development Program - BC Plumbing

    Management Development Program - BC Plumbing

    Emco Corporation : Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection • Squamish
    Full-time
    We are currently hiring full time Management Development Program Trainees.With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterwor...Show more
    Last updated: 14 days ago • Promoted
    Customer Service Agent - 50k-60k / Year - Remote

    Customer Service Agent - 50k-60k / Year - Remote

    Spade Recruiting • Squamish, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 16 days ago • Promoted
    Specialist, Private Enterprise Tax

    Specialist, Private Enterprise Tax

    KPMG LLP Canada • Vancouver
    Full-time
    At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause : turning insight into opportunity for clients and communities around the world.As part of the Priva...Show more
    Last updated: 25 days ago • Promoted
    Tennis Professional

    Tennis Professional

    Richmond Country Club Careers • Richmond, BC, Canada
    Full-time +1
    Quick Apply
    Tennis Professional | Racquets.Employee position | Hourly | Full-time / Part-time | Year-round.Richmond Country Club is seeking a passionate and energetic Tennis Professional to join our Racquets te...Show more
    Last updated: 11 days ago
    Remote Senior Finance Specialist - AI Trainer

    Remote Senior Finance Specialist - AI Trainer

    SuperAnnotate • Ladner, British Columbia, CA
    Remote
    Full-time
    In this hourly, remote contractor role, you will review AI-generated finance analyses and / or generate expert finance content, evaluating reasoning quality and step-by-step problem-solving while pro...Show more
    Last updated: 30+ days ago
    Licensed Hair Stylist - Garden City Shopping Center

    Licensed Hair Stylist - Garden City Shopping Center

    Great Clips • RICHMOND, British Columbia, Canada
    Full-time +1
    Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Bri...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager, Business Tax - Vancouver

    Senior Manager, Business Tax - Vancouver

    Deloitte Canada • Vancouver
    Full-time +1
    At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive.Our Purpose is to build a better future by accelerating and expanding access to knowledge...Show more
    Last updated: 25 days ago • Promoted
    Casino Security Officer - Guest Safety & Service

    Casino Security Officer - Guest Safety & Service

    Gateway Casinos & Entertainment • Squamish
    Full-time +1
    A national gaming company is seeking a part-time Security Officer in Squamish, responsible for maintaining a secure environment for guests and staff. The ideal candidate will have at least 6 months ...Show more
    Last updated: 25 days ago • Promoted
    U.S. Tax, Manager

    U.S. Tax, Manager

    PwC Canada • Vancouver
    Full-time
    Be among the first 25 applicants.A career in our International Tax Desk practice, within International Tax services, will provide you with the opportunity to help multinational companies address th...Show more
    Last updated: 25 days ago • Promoted
    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    Free Cash by Almedia • squamish, BC, ca
    Full-time
    Get paid for testing apps, games, and surveys! .Show more
    Last updated: 12 days ago • Promoted
    OEM Sales Specialist

    OEM Sales Specialist

    OneUp Components • Squamish
    Full-time
    Every product we make has to be something we'd buy with our own money and ride on our own bikes.We are a global organization with a core focus on engineering, value, customer satisfaction and relia...Show more
    Last updated: 24 days ago • Promoted
    Finance Private Tutoring Jobs Richmond

    Finance Private Tutoring Jobs Richmond

    Superprof • Richmond, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Canada-US Cross-Border Tax Planning for UHNW Wealth

    Canada-US Cross-Border Tax Planning for UHNW Wealth

    BMO Financial Group • Vancouver
    Full-time
    A leading financial services organization in Vancouver is seeking a specialized planner focused on tax planning and wealth management for HNW / UHNW clients. The ideal candidate will have a background...Show more
    Last updated: 3 days ago • Promoted
    Seasonal Tax Specialist (T1 / T3) - 2 Month Contract

    Seasonal Tax Specialist (T1 / T3) - 2 Month Contract

    Raymond James Financial • Vancouver
    Full-time +1
    A leading investment services firm in Canada seeks a Tax Specialist for a 2-month contract.The role focuses on reviewing personal tax returns (T1) and Trust returns (T3) with a requirement for a CP...Show more
    Last updated: 2 days ago • Promoted