Regional Workforce Manager - Brampton

Overview

Position Overview

The Regional Workforce Manager primary responsibility will be to support an effective labor management culture at Encore to advance the organization’s strategic objectives. Partnering with the Director of Field Operations and RVP, Venues and peers to execute a defined hiring, training and scheduling approach that supports Encore’s grown plan and desired financial results for assigned region. The role will own the strategic deployment approach within assigned region, with a focus on quality, consistency and best practice implementation and team member deployment across Encore’s venue, Production Centre and event staffing. This position will provide leadership to their assigned area and the organization to align field team member resources to an evolving business environment. This role reports to Director of Field Operations or RVP Venues.

Responsibilities

Regional Workforce Demand Planning

• Ensure Demand planning processes are adapted and adhered to
• Evaluate the needs of the region and identifying high volume periods as well as working on solutions to satisfy the demand
• Work directly with Regional Operations and Sales teams to understand and ensure that labor planning is taking place for all appropriate events
• SHOU performance expectations
• LEAP staffing guideline adherence (in partnership with HR)
• Implementation of regional hiring, onboarding and training practices consistent with recruiting, HR and Global learning guidance and LEAP scheduling process deployment
• Approval Manager for locations that need to request outside labor resources and use of overtime

Reporting and Data Analysis

Workforce Related Systems and Process

Leadership and People Development

Job Qualifications

Competencies

Deliver World Class Service

Do The Right Thing

Drive Results

See The Big Picture

Value People

Salary Pay Range : $74,160.00 - $90,846.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

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