Disability Case Manager

Disability Case Manager

Reporting to the Director, People & Culture, our Disability Case Manager is responsible managing non-occupational medical absences, accommodations, and return-to-work programs for the Pacific Region of Paladin Airport Security Services.  The Disability Case Manager will liaise with employees, managers and other stakeholders to ensure the safe and timely return to work for employees while ensuring compliance with legal and operational requirements.

Responsibilities

• Lead the management of complex non-occupational medical absences, accommodations, and return-to-work programs.
• Develop and implement a structured case management and graduated return to work framework
• Actively collaborate with all key stakeholders, including employees, management, unions, People & Culture, health services, and, if applicable, insurance representatives.
• Ensure confidentiality of all sensitive information is maintained when collecting functional information, developing and implementing return-to-work plans aligned with applicable laws and regulations.
• Evaluate functional capabilities and liaise with management to assess the Company’s ability to provide suitable, safe and productive modified work.
• Conduct the necessary follow-up with applicable stakeholders to minimize time away from work and prevent delays in return-to-work planning.
• Review job / physical demands and develop tailored return-to-work plans in collaboration with employees, physicians, unions, and management.
• Lead case review meetings to ensure coordinated decision-making and progress tracking.
• Provide training and education to frontline staff and managers with respect to their responsibilities within Illness & Injury Management.
• Research, develop, and implement vocational plans to support employees who cannot be accommodated locally, including job searches and transitional work placements.
• Travel to worksites throughout the province occasionally on an as-needed basis.

Requirements

Salary : $90,000 - $100,000 + bonus

This role will be based in-office at Vancouver International Airport (YVR).

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