Assistant Manager (Food Service)

As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business.

You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!

Your 3 -5 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.

Responsibilities/Tasks

· Analyze budget to boost and maintain the restaurant’s profits

· Evaluate daily operations

· Monitor revenues to determine labour cost

· Monitor staff performance

· Plan and organize daily operations

· Recruit staff

· Set staff work schedules

· Supervise staff

· Train staff

· Balance cash and complete balance sheets, cash reports and related forms

· Conduct performance reviews

· Cost products and services

· Organize and maintain inventory

· Ensure health and safety regulations are followed

· Address customers' complaints or concerns

· Provide customer service

· Plan, organize, direct, control and evaluate daily operations

Why work for us?

• Flexible scheduling
• Employee meal discount
• Premium Rate of Pay
• Fast pace work environment

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with guests and your team
• Have strong operational experience
• Have a passion for coaching and mentoring and are comfortable delegating tasks
• Are ready to take on the full responsibility of running a Tim Hortons restaurant
• Enjoy leading a diverse team in a fast-paced environment
• Are able to engage others and develop high performance within your team

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.