Posted Monday, January 19, 2026 at 11 : 00 AM | Expires Friday, February 20, 2026 at 10 : 59 AM
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
The Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.
STATUS
Exempt.
HOURS (40 HOURS PER WEEK)
Monday to Friday, 0800 - 1600
WHAT WE OFFER?
- Committed Living Wage Employer
- 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
- 2023 High-Performance Culture Award from SupportingLines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
REPORTING AND WORKING RELATIONSHIPS
Reports and is accountable to the Senior Manager of Programs or their designateParticipates as a member of Connective’s management teamLiaises with government and community agencies, volunteers, and members of the general publicKEY ACCOUNTABILITIES
Administration
Implements and communicates all policies and procedures, including developing appropriate manuals, brochures and handbooksHires, supervises, evaluates, transfers and terminates staff and / or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of ConnectiveImplements a system of staff and volunteer orientation, supervision, in service training and evaluationEnsures all appropriate internal daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintainedTrack, compile, and maintain accurate expense reports and financial information, providing regular updates to the Operations ManagerPrograms
Make sure effective, inclusive support programs are designed and maintainedSupports the overall program strategic directionImplements structural program alterations informed by the Operations Manager and representative of program trendsFacilitates person-centered planning opportunities for staff and service usersDeveloped related program opportunities, available to the individuals in the communityEnsure that funder guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completedCommunity
Maintains effective working relationships with related community services, government / stakeholders and agenciesIs knowledgeable of related agencies for effective client referrals and support, especially those in their respective communitiesFacilities
Ensures that the physical facilities fulfill all fire, health and safety regulationsEnsures that the resource(s) is maintained as a clean, pleasant and safe environmentOn Call
Is available to all resource staff in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensuring call coverage is arranged in their absenceHealth and Safety
Functions as an Occupational Safety and Health (OSH) employer representative and may co-chair OSH committeeAttends the health and safety training sessions for supervisorsParticipates as the organization’s representative in health and safety investigations mandated by statutory authorities or as directed by the organizationSupports Connective’s OSH initiativesOther Duties
Coordination and Administration of other teams and programsAll Human Resource Functions – recruitment, training, developmentEXPERIENCE AND SKILLS
A bachelor’s degree and / or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience.Extensive experience and expertise in Community Living, Mental health, and the Criminal justice SystemExtensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniquesKnowledge and experience in hiring, training, and supervision of staffAbility to motivate and organize staff teamAdministrative experience and strong administrative skillsREQUIREMENTS
Ability to successfully complete a Criminal Records Check and Vulnerable Sector CheckAbility to successfully complete reference checkAbility to provide a record of work historyPersonal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clientCOMPENSATION
Annual Salary will be based on experience and qualifications. This role is also eligible for the organization's comprehensive Management benefits package.
IMPORTANT
Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
DIVERSITY, EQUITY AND INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https : / / connective.ca /
#J-18808-Ljbffr