Customer Care Representative (FT Windsor)Tepperman's • Windsor, ON, CA
Customer Care Representative (FT Windsor)
Tepperman's • Windsor, ON, CA
2 days ago
Job type
- Full-time
Job descriptionAs the Customer Care Representative, you are the first point of contact for our customers, embodying a friendly and professional demeanor to ensure their needs are met with care and efficiency. Your role is crucial in transforming potentially negative experiences into positive interactions, thereby building lasting impressions and fostering customer loyalty. You excel in a dynamic environment, effortlessly juggling multiple tasks while maintaining a high level of organization and attention to detail. Your passion for customer service drives you to go above and beyond in every interaction. You possess exceptional problem-solving skills and are adept at managing a small file load with precision. Your ability to quickly and accurately perform data entry and scheduling tasks using the order management system (NetSuite) is second to none. You take pride in your professional telephone manner and etiquette, ensuring each customer feels heard and valued. Your proficiency with Microsoft Office and internet searches further enhances your ability to efficiently handle customer inquiries and support our service technicians by scheduling and routing in-home service appointments. Self-motivation and the ability to work independently are your strong suits, allowing you to thrive with minimal supervision. Your organizational aptitude ensures you remain calm and effective in a fast-paced environment, consistently delivering high-quality service. Above all, your commitment to providing exceptional customer care sets you apart as a vital member of our team, dedicated to enhancing the overall customer experience and contributing to the success of our Customer Care department. Responding to incoming calls and inquiries from external customers in a friendly, caring, timely and efficient manner Completing data entry / order entry and scheduling orders using order management system (NetSuite) Scheduling and routing service appointments for in-home service by our service technicians Exceptional organizational aptitude in a fast-paced environment and the ability to effectively multi-task Demonstrated ability to perform tasks quickly and accurately with strong attention to detail Ability to manage a small file load Ability to effectively solve problems Professional telephone manner and etiquette Above average computer literacy and keyboarding skills, proficiency with Microsoft Office and performing internet searches Self-motivated to work with minimal supervision Dependability / reliability and good de-escalation skills
Customer Care Representative (FT Windsor)
Job Description
Posted Monday, February 2, 2026 at 5 : 00 AM
Customer Care Representative
Turn Customer Calls into Smiles : Join Us as a Customer Care Representative!
This full-time, in-person role at our Windsor Tepperman’s location is an immediate opportunity to join our team to fill an existing vacancy.
Compensation : $20.04 per hour
Why Work For Us
- We offer job stability like no one else, as we are a 100-year-old family-owned company.
- We provide competitive wages and pension-matching program.
- We offer a competitive annual incentive bonus and top it off with unbeatable staff discounts and other perks.
- We have a comprehensive benefits package with extended health care, critical illness coverage & life insurance.
Who You Are
Overview :
Reporting to the Associate Manager, Customer Care, Customer Care Representative provides exceptional customer service in a friendly, professional manner to assist our customers and address concerns. This entry-level position performs a variety of administrative tasks to support our Customer Care department. Reps are in a unique position to build lasting impressions with customers and turn what can be a negative experience, into a positive one.
Reporting to the Associate Manager, Customer Care, Customer Care Representative is responsible for :
Qualifications
What Makes Us Different
At Tepperman’s we prioritize employee growth and development, offering opportunities for training and advancement within the organization. We foster a collaborative and inclusive work environment where all team members’ contributions are valued and recognized. Join us and be part of a team dedicated to excellence in financial services.
We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.
This posting uses artificial intelligence tools to help screen and assess applications based on the job requirements.
#J-18808-Ljbffr
Create a job alert for this search
Customer Care Representative FT Windsor • Windsor, ON, CA
Similar jobs
We are a 10+ person recruiting company specializing in working with funded startup companies, closely held businesses, and law firms.
We partner closely with clients to help them scale through excep...Show more
Client Partner – Staffing & Recruitment Solutions.Independent Partner / Contract-Based Role (Performance-Linked Compensation).
Client Partner – Staffing & Recruitment Solutions.The Client Partner wi...Show more
Are you passionate about providing compassionate care to the elderly? Our family in Windsor, Ontario is seeking a full-time, live-out elder care provider to join our team.As a companion and home ca...Show more
ExaCare AI is a leading health tech company on a mission to build the AI operating system for post-acute care.Our platform turns messy, unstructured hospital referral packets into clear clinical in...Show more
Bilingual Customer Service Representative - 12 month contract.Location : Remote - Anywhere in Canada.Empire life is looking to hire a Bilingual Customer Service Representative to join our Retail Ope...Show more
The Enrollment Consultant is responsible for engaging and enrolling candidates into their Right.Management service benefit program by providing a ‘best in class’ customer service and experience in ...Show more
We’re Bird, and we’re on a mission to.Our products, services, and people share one common goal : to make cities more livable by empowering people and communities everywhere to.Bird is a global leade...Show more
Minimum commitment : 20 hours per week.A Technical Lead provides technical direction and oversight for software projects, ensuring solutions are scalable, secure, and aligned with business objective...Show more
Founded in 1972, CEP Forensic Inc.Canada and employs over 200 professionals.At our core, you will find a diverse and passionate team united by a singular purpose to uncover the truth, every single ...Show more
BioIntelligence Technologies started with a simple goal : accelerate access to greener chemicals for families, friends, citizens, and the planet.
Today, biotech accounts for 20% of all molecules and ...Show more
Our founding team has built and shipped game-changing digital products at Canada's leading financial institutions.Now we're taking everything we've learned and building something bolder, faster, an...Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Customer Service Representative Agent experience needed....Show more
Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ...Show more
While technically we’re an operational consultancy, we don’t like to call ourselves consultants.We’re a collection of engineers, innovators and creators who work with companies across industries to...Show more
Vena / Corporate Performance Management (CPM) Consultant.Vena / Corporate Performance Management (CPM) Consultant.Vena experience, to join a fast-growing consulting organisation.You will join a col...Show more
Loud has partnered with a well-capitalized, highly active VC deploying capital into AI-driven businesses across large, legacy industries.
What’s missing is the right person to steer the ship.We are ...Show more
Are you an experienced Product Manager looking to build the future of AI-driven healthcare?.B2B SaaS solutions for healthcare providers and payers.
In this role, you will operate in an.AI to transfo...Show more
Account Manager - Recruiting - windsor
Squadron RPO • windsor, on, ca
Full-time +1
Last updated: 7 days ago • Promoted
Client Partner - windsor
AEDALSOFT • windsor, on, ca
Permanent
Last updated: 12 days ago • Promoted
Elder Care Provider Wanted - Join Our Team As An Elder Care Provider In Windsor, Ontario $20.00 Hourly
ElderCare.com • Windsor, Ontario, Canada
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Specialist - windsor
ExaCare AI • windsor, on, ca
Full-time
Last updated: 30+ days ago • Promoted
Bilingual Customer Service Representative - 12 month contract - windsor
Empire Life • windsor, on, ca
Full-time +3
Last updated: 25 days ago • Promoted
Enrollment Consultant - windsor
Right Management • windsor, on, ca
Full-time +1
Last updated: 30+ days ago • Promoted
Operations Partner - Windsor, Canada (Contract)
Omaze • Windsor K6U, ON, Canada
Full-time
Last updated: 30+ days ago • Promoted
Technical Lead - windsor
Anime Universe • windsor, on, ca
Full-time
Last updated: 6 days ago • Promoted
Administrative Assistant - windsor
CEP Forensic • windsor, on, ca
Full-time
Last updated: 12 days ago • Promoted
Customer Success Engineer - windsor
BioIntelligence Technologies • windsor, on, ca
Full-time
Last updated: 30+ days ago • Promoted
Senior Product Manager - windsor
fintex • windsor, on, ca
Full-time
Last updated: 7 days ago • Promoted
Sales Representative - 60k / Year - Remote
Spade Recruiting • Amherstburg, Ontario
Remote
Full-time
Quick Apply
Last updated: 6 days ago • Promoted
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroup • Amherstburg, Ontario, Canada
Remote
Full-time +1
Last updated: 30+ days ago • Promoted
French Private Tutoring Jobs Amherstburg
Superprof • Amherstburg
Full-time
Last updated: 30+ days ago • Promoted
Senior Consultant - windsor
Isaac Operations • windsor, on, ca
Full-time
Last updated: 15 days ago • Promoted
Vena / CPM Consultant - windsor
Initi8 Recruitment • windsor, on, ca
Full-time
Last updated: 16 days ago • Promoted
Founder - windsor
Loud Solutions • windsor, on, ca
Full-time
Last updated: 16 days ago • Promoted
Product Manager (B2B SaaS / Healthcare AI) - windsor
Ubie • windsor, on, ca
Full-time
Last updated: 16 days ago • Promoted