Coordinator, Records & Information Management

Coordinator, Records & Information Management

City of Burlington

Base pay range

CA$83,718.00 / yr - CA$104,649.00 / yr

Job Requisition Number JR0000000801

Employee Group Non-Union

Employment Status Full Time Permanent

Hours of Work 35 hours per week

Department Legislative Services

Location This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall, 426 Brant Street, Burlington, Ontario. Work location is subject to change at the discretion of the City due to operational demands. Effective 2026 this role will be required to be on site 50% of the time each month.

Position Overview

This position will play an integral role in moving the City’s Information Governance Program forward. With a focus on innovation, efficiency, and corporate collaboration, the incumbent will assist in the development and creation of a corporate-wide records management program and manage it accordingly. Under the direction of the Manager of Information Governance, the incumbent will assist in information governance policy review and development. This position will assist in the development of policy evaluation criteria, monitor policy implementation, and recommend adjustments based on evaluation findings. The incumbent will be the second point of contact for records management inquiries and will serve as a back-up for facilitating record searches or assist with more complex searches. This position will also assist the unit with Freedom of Information Requests as required by the manager.

Responsibilities

• Managing the corporation’s records and information in accordance with established by-laws and policies, ensuring city-wide compliance with the maintenance, storage, and destruction of hard copy and digital records.
• Educating departments on best practices, identifying areas of non-compliance and potential risk, and assisting the department to improve compliance and recommend changes to internal practices as required.
• Conducting record searches and facilitating implementation of records management practices.
• Assisting in the development of the corporate-wide information governance policies, including drafting policy reviews, revising based on feedback from the manager, establishing evaluation criteria for policy evaluation and monitoring, and proposing policy amendments to the manager based on trends or how policy is being executed in practice.
• Assisting with Freedom of Information (FOI) requests as needed, providing both administrative support and direct assistance. Drafting correspondence, sending search memos, indexing, organizing files, and following up with staff. Additionally, supporting the FOI Coordinator with active requests and helping manage FOI request files during periods of high demand.
• Assisting in the creation of training material for Information Governance based on training plans provided by the manager and assisting in the development and monitoring of KPIs.

Requirements

$83,718 - $104,649 (Grade H)

Posting Close Date : January 13, 2026.

How to Apply

External Applicants : please visit www.burlington.ca / careers. Applications are only accepted online. If you require assistance, please contact Human Resources at 905-335-7602.

Internal Applicants : current employees must apply for positions through the Jobs Hub application on your City Workday account.

Accommodations

In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.

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