Business Insurance Processor / Coordinator
Join to apply for the Business Insurance Processor / Coordinator role at CHAT Insurance Services Inc.
Location : Markham / Toronto / Hybrid
Company : CHAT Insurance Services Inc.
Job Type : Full-Time, Permanent
Salary : $36,000–$60,000 per year + Bonus
About Us
CHAT Insurance is one of Ontario’s fastest-growing insurance brokerages, proudly serving over 30,000 clients with nine branches across the GTA and Ottawa. Our Commercial Lines team supports a wide range of businesses with professional, reliable, and tailored insurance solutions.
Key Responsibilities
- Prepare and process commercial insurance documents, applications, and renewals
- Assist brokers with quotes, submissions, endorsements, and policy changes
- Coordinate communication with clients and underwriters in a timely manner
- Process certificates of insurance (COIs), binders, and invoices
- Maintain accurate records and ensure compliance with brokerage standards
- Track renewals and follow up on outstanding requirements
- Provide administrative support for commercial accounts and team projects
- Help improve workflow efficiency and support Commercial Lines initiatives
What We’re Looking For
We are seeking an individual who is proactive, accurate, and committed to excellent service.
Qualifications & Skills
Post‑secondary education preferredStrong attention to detail and organizational skillsExcellent communication and interpersonal skillsAbility to work independently with minimal supervisionProficiency in Microsoft Office (Excel, Word, Outlook)Strong time management and ability to prioritize tasksAbility to adapt to a fast‑paced environment and meet deadlinesCollaborative team player with a positive, can‑do attitudeLanguage Skills : English; Mandarin or Cantonese is an assetBenefits
Bonus pay opportunitiesDental, vision, and extended health benefitsFlexible schedulePaid time offWork‑from‑home optionsProfessional development & RIBO training supportSupportive team culture and career growth opportunitiesReferrals increase your chances of interviewing at CHAT Insurance Services Inc. by 2x
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