Operations Support Specialist

D&W Forwarders offers professional transportation services to the manufacturing, mining, construction, and retail industries, and has a strong desire to form true partnerships. Our aim is to be your trusted source of support for all facets of your operations, from logistics to planning and fulfillment. In 1953, Dick Boersma and Walter Veenstra established D&W Forwarders, with the vision of offering reliable supply chain services to businesses across Ontario. We proudly uphold our founders’ tradition of excellence by providing outstanding transportation solutions, carrying heavy building materials. We’ve since expanded their service network to include Quebec and the northeastern United States. Today, our fleet numbers more than 100 trucks, serving those markets from our various hubs.

Job Summary

We are seeking a reliable and detail-oriented Operations Support Specialist. The Operations Support Specialist is responsible for managing critical communication channels, coordinating field operations, and ensuring seamless service delivery across all shifts, including after-hours support. The role serves as a key backup to primary dispatchers during high‑volume periods, assisting with scheduling, route prioritization, and work order management.

• Competitive salary - $65,000 - $75,000 based on experinece
• Health Insurance (includes Virtual Health, and HCSA), Dental Insurance, Vision Insurance
• RRSP Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Service Awards

Job Responsibilities

Qualifications

Shift Schedule

Benefits of Employment

D&W recognizes that its success is due to the strength of its employees. The primary goal of D&W is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with D&W. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, D&W. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity and Equal Opportunity Employment

D&W Forwarders Inc. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, or disability. D&W Forwarders Inc. encourages and welcomes applications from people with disabilities.

Accommodation is available on request for candidates taking part in all aspects of the selection process.

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