Regional Surveillance Technician-MOH

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Position Summary

Under the direct supervision of the Surveillance Manager, the Regional Surveillance Technician is responsible for the installation and maintenance of video and access control equipment, including analog and digital systems. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees. Works in conjunction with the Security Systems and Network Architect to perform preventative maintenance, install and replace equipment, and complete necessary site projects.

Key Accountabilities

• Repairs and maintains CCTV surveillance and Access Control systems; installs new systems.
• Installs and maintains technical software and databases.
• Train employees on equipment use and functionality.
• Prepares and follows an approved Preventative Maintenance Schedule.
• Research new products and technologies; provides recommendations.
• Communicates effectively with all appropriate operational departments.
• Builds strong working relationships with guests and employees.
• Complies with licensing laws, health and safety and other statutory regulations.
• Create, maintain and manage system support documentation and records.
• Exceeds guest expectations by providing outstanding customer service.
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day.
• Assists in the implementation of the region’s strategic plans.
• Ensure projects are prepared and implemented meeting all timelines and regulations are followed.
• Responsible for ensuring tracking, completion and updates of projects requiring the need for surveillance coverage.
• Tracking of equipment, spare parts, costs, downtime; ensuring uptime by prompt communication with team members.
• Programming, commissioning, troubleshooting, and maintenance of digital systems equipment (including network hardware, server and workstation PC hardware, cameras, access control panels).
• Provides remote technical support to GCE surveillance team members.
• Performs other duties as assigned or directed.

Education And Qualification Requirements

Work Environment Considerations

Standing or sitting for long periods of time, lifting, carrying, working from heights, some travel, non-traditional work hours.

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other, Information Technology, and Management

Industries

Gambling Facilities and Casinos

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