Director, Data and Insights

Pacific Blue Cross (PBC) is British Columbia’s leading health benefits provider, dedicated to improving the health and wellbeing of members and communities across the province. Guided by values of collaboration, accountability, integrity, and innovation, PBC fosters a culture of continuous improvement and service excellence. With a strong focus on digital modernization, operational efficiency, and enhanced member experiences, PBC is transforming how it delivers value to its members and partners.

• Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay.
• Onsite gym, cafeteria, and access to virtual doctors / counsellors 24 / 7 via our Employee Family Assistance Program!

About the Position

If you’re looking to take on a role that acts as a catalyst for transformation by providing visionary leadership to develop and execute the data and insights strategy, this is the role for you! The Director will develop and execute the data and insights strategy, embedding analytics and AI into decision-making, and fostering a culture of data literacy through education and advocacy.

We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

This role is currently working hybrid from home and from our head office in Burnaby, BC. Apply this week if you would like to take on this role.

Key Ways This Position Makes An Impact

The Director, Data and Insights will oversee enterprise-wide data governance, reporting, and analytics functions, ensuring compliance, integrity, and actionable insights that drive innovation and competitive advantage.

In this role, you will advance data architecture and integration capabilities, partner across PBC to optimize infrastructure, and stay ahead of emerging trends to strengthen PBC’s data ecosystem.

The Director will collaborate to develop strategic and tactical plans in alignment with PBC’s strategy and objectives and oversee the execution of the plans. This role will develop the data and insights strategy and the associated roadmap with key milestones, roles, and deliverables.

You will serve as a catalyst for PBC’s transformation into an insights-driven organization connecting data, analytics, and AI to business challenges and delivering insights.

In this role, you will collaborate with internal stakeholders to define technology requirements, privacy and security policies, and role-based competencies.

You will act as an advisor and educator across the organization, championing data literacy, designing and overseeing a data literacy and adoption program.

In this role, you will develop and lead enterprise-wide data governance frameworks to ensure consistency, compliance, and integrity of data.

As the Director, you will oversee the development, implementation, rationalization, and continuous improvement of enterprise-wide reporting frameworks, and ensuring reports and dashboards are accurate.

Key Experiences You Bring To This Role

If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.

While we thank all applicants for their interest, only short‑listed candidates will be contacted.

Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to careers@pac.bluecross.ca. These accommodation requests will be reviewed confidentially and, on a case‑by‑case basis by Human Resources.

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