Business Development Manager

DSVMilton, ON, CA, LE N

30+ days ago

Salary

CAD100000 yearly

Job description

SUMMARY

The Business Development Manager is responsible for achieving sales growth targets and executing strategic priorities while driving collaboration within the Canadian organization.

Maintaining existing or onboarded complex accounts aligned with DSV’s Sales Process; achieving sales plan objectives with the assigned clients, new targets, and complex client prospects by selling DSV’s products and solutions; ensuring alignment across functional areas (Product, Sales, Operations) throughout all phases of the sales cycle. Responsibility to drive end-to-end and value-added solutions with sizeable potential

KEY DUTIES AND RESPONSIBILITIES

Identifies new business opportunities through contact with prospective clients in the assigned market and for cross selling new services to existing clients.
Identifies market trends and competitive rate actions and communicates those trends to the product and management teams
Exercises proactive solution development by creating and maintaining a client lifecycle program for his / her top clients.
Builds a solid understanding of target customers / assigned account base (contact, commodities / trade lanes, type of business, contract information / exceptions, and service requirements)
Assists and facilitates in the preparation of RFQ’s, bids and Understands pricing and cost components associated with proposed solutions
Identifies the competitive service strengths and weaknesses of the company and makes recommendations for continuous improvement initiatives
Provides weekly and monthly performance metrics to the sales administrator
Performs for other duties including sales presentations, developing deliverables, coordinating implementation, creating and adding to existing marketing materials where appropriate
Enters new customer data and other sales data for clients into CRM and maintains this information per DSV company policy
Meets specific volume and revenue requirements for each product in the portfolio as designated by the General Manager, Sales
Manages time and sales territory to be able to reach the desired number of sales calls, weekly basis ensuring maximum exposure to the market
Ensures effective and timely responses to all sales leads / key correspondence within identified timelines
Manages expenses and other company assets in accordance with DSV corporate guidelines
Performs other duties as assigned by management
Ensure full adherence to DSV Global Sales Process

Quality, Health & Safety :

Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location

Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.

Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience

Minimum 5 years of industry experience

Minimum 2 years of account management experience

CIFFA certificate, an asset

Skills and Competencies

Good command, both verbal and written, English skills.

Ability to create collaborative engagements and active listening

Service oriented and able to resolve customer grievances

Strong interpersonal skills, building professional relationships internally and externally

Strong problem-solving skills and analytical skills

Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results

Both a team builder and a team-player

Excellent organizational and time management skills

Be authentic, approachable, open, and honest

Understanding of business principles and language, incl. the fundamentals of finance and profitability

Business administration competence

Excellent Sales and negotiation skills

Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

English is the principal language for this position, additional languages may be required in other locations.

Ability to communicate effectively in a diverse multicultural environment.

Microsoft® Office Suite

Proficient in Customer Relationship Management tools (CRM)

CargoWise experience, an asset

Physical Demands

Prolonged periods sitting and standing at a desk and working on a computer

Travel required

Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment

Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. Approximately 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

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