Director of Software Engineering - Global Platform Engineering

Director of Software Engineering - Global Platform Engineering

Location: Vancouver, BC, CA; Victoria, BC, CA; Calgary, AB, CA; Edmonton, AB, CA

Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Description

Our team and what we’ll accomplish together:

We are embarking on an exciting journey to develop a new, cloud-based Platform as a Service (PaaS) that will be utilized by TELUS and our global partners. As the Director of Global Platform Engineering, you will play a pivotal role in leading our diverse engineering organization and driving the success of this mission‑critical initiative. This is an exciting time to join as we’re still in the early stages of designing and developing this cloud‑native platform.

We’re dedicated to providing innovative solutions that connect people and businesses, and leveraging technology to enhance the lives of our customers and drive digital transformation.

What you’ll do:

Reporting to the Vice‑President of the Connected Home Division, you’ll lead and oversee the global engineering organization responsible for the development, implementation, and maintenance of TELUS’ cloud‑based PaaS. You and your team will work to define and execute the technical vision and strategy for the platform, aligning it with TELUS’ business objectives and customer needs.

Here’s how:

• Apply deep technical expertise to lead architectural decisions and guide the engineering team through complex development challenges, ensuring solutions are both innovative and practical.
• Develop and nurture senior talent within the engineering team, providing guidance, mentorship, and growth opportunities, leveraging hands‑on engineering experience to solve complex technical challenges.
• Thrive in a fast‑paced, startup‑like environment where you'll wear multiple hats, make direct impact on product direction, and adapt quickly to changing priorities.
• Stay updated on emerging technologies, industry trends, and best practices in cloud‑based platforms and PaaS offerings, applying relevant knowledge to enhance TELUS’ platform.
• Provide regular updates and reports on the progress, performance, and impact of the platform to senior leadership and stakeholders.
• Ensure a strong operational focus, overseeing the operational aspects of the platform to ensure its reliability, scalability, and availability.
• Implement robust monitoring, alerting, and incident response processes to proactively identify and address any issues or disruptions.
• Work closely with the operations team to establish and maintain service level agreements (SLAs) and ensure compliance with industry standards and regulations.

Qualifications

What you bring:

• You are highly regarded for your expertise in building and scaling systems built on cloud architecture, as well as your ability to provide insightful technical recommendations.
• You thrive in a fast‑paced, startup‑like environment where you'll wear multiple hats, make direct impact on product direction, and adapt quickly to changing priorities.
• Noted for your ability to foster a culture of collaboration, innovation, and continuous learning.
• Recognized for your ability to bring people together, work across teams of both internal and external stakeholders and ensure alignment and successful delivery of a solution/platform.
• An exceptional communicator with an ability to influence decisions, drive adoption and support for the platform across the broader organization, ensuring its integration and optimal performance.
• A proven background in leading global engineering organizations, preferably in the development of cloud‑based platforms or PaaS.
• A compelling storyteller with an ability to effectively convey technical concepts to non‑technical stakeholders and gain buy‑in towards a larger vision.
• Known for your strong technical background in cloud computing, distributed systems, and software engineering, with a focus on AWS services.
• Experience developing diverse and high performing teams, promoting inclusivity and diversity and engaging with people at all levels.
• Willingness to travel as needed to engage with global partners and stakeholders.

Great to have:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

#LI-REMOTE

Salary Range: $128,000-$178,000

Performance Bonus or Sales Incentive Plan: 30%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family.
• Flexibility to work in‑office, virtually or a combination of both, based on the role's requirements.
• Generous company matched pension and share purchase programs.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.
• And much more …

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications.

6 Innovation centres across Canada that bring our team members together with customers, partners, startups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.