Benefits Consultant - WFH

About Us

For over 70 years, American Income Life has partnered with families across the United States, Canada, and New Zealand, as well as through our New York division, National Income Life. We focus on helping working families, union members, credit‑union members, and associations access reliable life, accident, and supplemental health benefits. Our team builds long‑term relationships by meeting clients where they feel most comfortable—whether at home or through virtual appointments.

Position Overview

This role involves guiding members through their available benefit options, answering questions, and ensuring they receive clear, accurate information. You’ll interact with individuals who are already connected to the programs we support.

Responsibilities

Provide benefit enrollment materials and confirm eligibility

Manage and route incoming member calls

Return calls and respond to member inquiries promptly

Review coverage options and help clients choose what best fits their needs

Create customized benefit plans using our Needs Analysis tools

Stay up to date with new programs, product updates, and company policies

What We’re Looking For

Strong communication skills

Ability to work independently and stay organized

Comfort speaking with clients over phone or virtual meetings

Professional, member‑focused approach

Willingness to learn and follow structured processes

What We Offer

Full training provided

100% remote work

Competitive compensation with weekly pay

Bonus opportunities

Clear advancement path

Full benefits after 3 months

Supportive environment with a strong focus on work–life balance

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