Dispatch Logistician

Charger Logistics is a world‑class asset‑based carrier specializing in timely transportation of diverse freight, including dedicated loads, specialized hauls, temperature‑controlled goods and HAZMAT cargo. We invest in our employees, providing room to learn, grow, and advance. We are currently expanding and looking to add a motivated individual to our Brampton office.

Responsibilities

• Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.
• Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication.
• Analyze lane data, on‑time performance and costs to effectively negotiate rates with customers and third‑party carriers, ensuring profitability and customer satisfaction.
• Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules and documentation.
• Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity and schedule.
• Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
• Proactively communicate service risks to customers to provide proper resolution.

Requirements

Benefits

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Customer Service

Industries

Truck Transportation

#J-18808-Ljbffr