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Operations Coordinator

Operations Coordinator

CB CanadaPrince George, British Columbia, Canada
30+ days ago
Salary
CAD70000–CAD75000 yearly
Job description

Operations Coordinator - Full Time

Location : Prince George, BC

The Operations Coordinator reports directly to the Operations Manager. Responsible for managing the day-to-day operations of driver communication, scheduling, and routing, this role is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. The successful candidate must be able to work in a fast-paced environment and possess exceptional organizational and multi-tasking skills.

Primary Responsibilities :

  • Ability to dispatch day-to-day operations of fleet units
  • Provide tactful and professional phone assistance
  • Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
  • Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
  • Work independently to resolve customer / passenger issues in a professional and friendly manner
  • Administrative duties as required (payroll, filing, and reports)

Desired Qualifications & Experience :

  • Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment
  • Excellent verbal and written communication skills
  • Experience in the transportation industry is an asset
  • Strong computer skills using Microsoft Office, Outlook and confidence in using database systems
  • Must have previous experience in administrative duties
  • Clear criminal record