Operations Coordinator

Operations Coordinator - Full Time

Location : Prince George, BC

The Operations Coordinator reports directly to the Operations Manager. Responsible for managing the day-to-day operations of driver communication, scheduling, and routing, this role is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. The successful candidate must be able to work in a fast-paced environment and possess exceptional organizational and multi-tasking skills.

Primary Responsibilities :

• Ability to dispatch day-to-day operations of fleet units
• Provide tactful and professional phone assistance
• Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
• Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
• Work independently to resolve customer / passenger issues in a professional and friendly manner
• Administrative duties as required (payroll, filing, and reports)

Desired Qualifications & Experience :